Shipping made easy

Everything you need to pack and protect your instruments.

EASIER

Use calculated shipping for accurate rates

When listing an item, enter your package weight and dimensions, and Reverb's calculated shipping tool will automatically calculate the shipping price a buyer sees based on their location. Your buyer pays at checkout, and you skip the math. You also unlock more delivery options like secure pickup points.

See how it works

Using calculated shipping can help your gear sell 30% faster and save your buyers money.

CHEAPER

Save your buyers up to 50% using Reverb labels

Pass the savings directly to your buyers with discounted rates from USPS, UPS, DHL, and FedEx. When you buy your label on Reverb, we'll instantly email you a printable label or QR code and upload tracking information for you.

See how it works

SAFER

Protect your gear with Safe Shipping

Add Safe Shipping to any Reverb label and you're covered if your gear is lost or damaged in transit – at no cost to you. Buyers pay a small fee as part of their shipping costs. If something goes wrong, our team handles the claim.

See how it works

"Reverb went above and beyond to make sure my shipping issue was handled with care. I will always use Safe Shipping from now on, and appreciate the members of the Reverb team that helped me out."

- Jordan L.

REVERB SELLER

Need more options?

For sellers who want more ways to ship, here's what we offer.

Set your own rates

From free shipping to a flat rate, you can choose the price. Keeping that rate competitive can give you an edge since buyers often factor shipping cost into their purchasing decision.

Delivery options

We built our shipping tools for music gear and the people who sell it. From allowing local pickup to allowing buyers to ship to a secure pickup point, we give you delivery options that work for you.

International shipping

Providing international shipping gets your listing in front of more buyers. You can add as many regions as you want and can enter your desired shipping rate or provide free shipping.

Ship any gear with confidence

Plus, get a Reverb-branded shipping box delivered right to your door.

How to ship

Guitars

How to ship

Synths

How to ship

Drum sets

How to ship

Amps

How to ship

Recording gear

How to ship

Stereo receivers

How to ship

Modular gear

How to ship

Large keyboards

We're here to help

Common topics from our Help Center

How long do I have to ship an item after it sells?

We expect sellers to ship items within three business days of the buyer paying for it. If you can't ship within this timeframe, you should message the buyer to let them know.

What happens if I use a Reverb shipping label, but don't opt for Safe Shipping?

If the buyer reports shipping damage within the seven-day protection window and you opted out of Safe Shipping, you'll need to work with the buyer on a resolution since the shipment is not protected by Reverb or the carrier.

How much does Safe Shipping cost?

Buyers will pay typically up to 3.5% of the item amount, depending on the type of gear and its destination. You'll see the cost of adding Safe Shipping when you are creating your shipping label. Learn more about Safe Shipping.

Do I have to buy a shipping label from Reverb?

No. However, once you get your shipping label from the carrier, be sure to manually enter the tracking information on the order to ensure you get paid. Note that with shipping labels on Reverb, the tracking information is automatically entered for you.

How do I edit or cancel a shipping label?

Your shipping label details can be viewed and modified in your Orders page. Find your order and edit the tracking information or cancel the label (if it has not been scanned). Learn more about changing your shipping label information.

How do I get in touch with Reverb if my item is damaged during shipping?

Once we've been contacted about shipping damage, our team will email you and the buyer within five business days to begin the claim process. You can get in touch with the team by responding directly to that email. Learn more about the Safe Shipping claims process.

How does my buyer know once I've shipped the order?

When you purchase a shipping label through Reverb, we'll automatically send the tracking information to your buyer. If you get the label directly from the carrier, be sure to manually enter the tracking information on the order and leave the "Send tracking information to buyer" option selected.

What shipping carriers are offered on Reverb?

For the US, the shipping carriers offered are USPS, UPS, FedEx, and DHL. Note that some carrier options may not be available depending on packaging and shipping details. Learn more about shipping labels on Reverb.

Can the carrier collect the package from me?

You can arrange for UPS, USPS, or FedEx to come pick up the package from your home via their online portals. Extra fees may apply. Learn more about scheduling a carrier pick up.

For more information, visit the Selling section of our Help Center.

Shipping music gear. Made easy.

Everything you need to pack and protect your instruments.

Use calculated shipping for accurate rates

Using calculated shipping can help your gear sell 30% faster and save your buyers money.