Orders must be carried out directly through the Reverb website or mobile app to qualify for Reverb Protection. This includes record of both payment and shipment. Any order transacted through private messaging or offsite does not qualify. Additionally, disputes must be communicated to Reverb within 7 days of the shipment being received (or within 14 days of the anticipated delivery date in cases of non-delivery).
Reverb Sellers include some of the coolest independent gear shops in the world, many manufacturers who sell direct,
and individuals who love gear as much as you do. Here are just a few of our favorite Reverb shops: