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Shipping Policy

If your purchasing multiple pedals, please contact me for a combined shipping offer. No international shipping offered at this time. Thank you.

2026 Shipping Policies and Insurance

Incidents of package loss, theft and damage have gone up significantly at the same time the rates for shipping have increased across all carriers. I am updating our Shipping Policies and Shipping Insurance options for this reason. PLEASE READ THESE NEW POLICIES BEFORE PLACING YOUR ORDER.

New for 2026: Shipping Insurance

I ship all pedals USPS priority which includes shipping insurance. The shipment is protected against loss, theft and damage. If your insured package is lost, stolen or damaged I will make a CLAIM and when the claim process is complete, I will replace or refund your lost, damaged or missing package. With Shipping Insurance in place for your parcel, we will also assist in tracking/locating a missing parcel to the extent allowed by the carrier.

Other Important Notes:

USPS intake scanning for tracking purposes can be inconsistent. In many cases, USPS packages go into the custody of USPS without being recognized for tracking purposes. In many instances, packages are delivered to the recipient before showing up anywhere in the USPS tracking system. We do not have any access to carrier updates or tracking information beyond what you have as the purchaser.

Tracking Marked ‘Delivered’-- But Missing: Occasionally a package is reported as ‘Delivered’ by USPS, but does not show up to the customer until later that day, the next day, or two days. If you do not have the package when USPS reports ‘Delivered’ please immediately start a ‘Missing Mail’ search (https://missingmail.usps.com/#/) with USPS; we cannot help you with this. In almost every case we can recall, the package does end up getting delivered.

Return Policy