The Guitar Factory
- Orchard Park, NY, United States
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We have many name brand and used instru…
Welcome to The Guitar Factory. Since 1989 We have had One simple mission: The Biggest Names At The Best Prices With Service Before and After The Sale.
We have many name brand and used instruments that will accommodate most any budget and we guarantee the lowest possible prices available anywhere on the Internet.
Shipping Policy
*** Some items may ship from a different warehouse other than our Orchard Park, NY location ***
Standard Shipping (UPS Ground). Some items may ship via USPS or FedEx.
Some Items can be shipped via USPS to APO or PO Boxes, please email or call for more info. Listed shipping charges do not include Canada, Hawaii ,Alaska or Puerto Rico. Please email or call 1-800-863-4347 for shipping quotes.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 30 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Item must be returned within 30 Days from delivery date. All shipping costs are non-refundable, including our actual original shipping costs included in free shipping offers. Buyer must contact us by phone or email for return authorization. All returns must: * be in original, undamaged, new condition * include all warranty cards, literature, packaging, etc. * All returned items and canceled orders are subject to a 15% restocking fee. Items that are returned for warranty issues will be repaired or replaced with the same item. Customers who do not choose to replace or repair and opt for a regular refund will be responsible for all original and return shipping costs and restocking fees All best offers accepted will remain for sale until they are paid for. We will ship your order as soon as possible. however we do not guarantee shipping times.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||