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Rock City Sound

  • Batavia, IL, United States
  • Joined: Jan 2015
  • Message
  • View Policies
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Quick
Shipper
Quick
Responder

We are an online retailer, buying and selling high quality new and gently pre-owned musical instruments.

All items are carefully packaged and shipped within 1 business day of payment being cleared.

Please message me with offers on applicable items, and any other questions or concerns. Thank you for looking.

Jim Hathaway
Owner,
Rock City Sound

Shop Policies

Shipping Policy

I will ship with tracking to the continental United States.

Return Policy

NEW ITEMS

Returnable within 3 days of delivery.

USED & VINTAGE ITEMS

Returnable within 3 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 10% restocking fee.

Special Conditions

Approved returns must be shipped with tracking, within 2 business day. Any approved returns that have not been shipped back with a tracking number, within 2 business days, will be canceled and closed out with no refund issued.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

IL, US
8.0%
United States - WA
Tax is calculated at checkout. Learn about why tax is required in this region.