Music For All - Authorized Music Instrument Dealer
- Rockford, MI, United States
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We create Custom Listings - Check our recent Reverb Feedback! If you need a quick answer, click "Contact Seller" on any product page. We will answer any message (within One Hour) between 9am to 7pm Eastern Standard Time. We have been selling Music Instruments online since April 2002 and have 100% ebay feedback here: https://www.ebay.com/str/musicforallbiz - We offer Local Pickup on most items. Please note we have some listings designated with "SAME DAY SHIP" - These are items that are inspected, packed and only need ship label to send to you if payment is received by 3pm Eastern/2pm Central/1pm Mountain/12pm Pacific. In the Digital Age, we still strive very hard to provide the best customer service possible, with prompt responses with detailed and accurate information. We have a Commercial Address - Located in Rockford, Michigan. Unless specified otherwise on a listing, we sell NEW Musical Instruments from: Sonor Drums, Ludwig Drums, Pearl Drums, Mapex Drums, Hohner Accordions, Hohner Harmonicas, H. Jimenez Guitars, Pearl Flutes, Lanikai Ukuleles, and Sabian Cymbals.
Shipping Policy
Need a quick answer to a product question? Email [email protected] -or- Call us 616-863-8927 for a quick answer about the item(s) you wish to purchase. Click "Contact Seller" on the product page - We will provide an Immediate Answer (within One Hour) between 7am to 7pm Eastern Standard Time. There are plenty of items IN STOCK NOW and ready to ship within ONE HOUR (or less) of your payment! We only Sell New & Factory Sealed items, unless clearly listed as Used. As a general rule, we will ship within 24 to 48 hours of your order. Thanks! Matt Kerwin - Owner - Music For All
International Buyers - All Sales are Final - Here are the details:
(1) Items sent International take us substantially more time to carefully inspect, test and pack your item as perfect as possible. We have been shipping Internationally since 2002 and take extra special care to pack your item with loose styrofoam and/or bubble wrap as good as humanly possible - Check our Reverb feedback and purchase with complete confidence!
(2) International shipping costs much more than shipping within the USA. It would be very costly for return shipping back to us.
(3) The actual ship cost may not include your country's tax. We assume you will contact your *Local Customs Office* about ANY Customs/Duty tax your government (Not Us) may charge you. We will NOT lower the value of any package. All International packages are Fully Insured - If an item arrives damaged, we may be able to assist you in a damage claim.
Return Policy
New Items
Returnable within 30 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 30 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
USA Buyers only:
Please save the boxes your items arrived in - You will need them for any return or replacement, as we do not send advance replacements under any conditions. You MUST notify us within 7 days of any shortages - No exceptions. We offer a 30 day money back guarantee on items returned New & Factory Sealed. If criteria is not met, these exclusions apply: 20% restocking fee - Applies to any item that has been opened and removed from the original packaging - If the factory tape is broken on the box, as well as the product, it will need to be sold as used. Examples: (1) If an Accordion is taken out of the box and scratched in use and/or the natural oils from your hands leave fingerprints on the fingerboard that cannot be removed, it is Used. (2) If a Drum is taken out of the box and there are stick marks from playing the drum head, it is Used. (3) If a guitar is played and/or scratched, it is Used. (4) If a Keyboard is taken out of its factory wrapping and played it needs to be sold as used and a 10% restock fee will apply. (5) 20% to 40% restock fee: This rarely happens and is 100% related to how the customer treats the product while it is in their possession. Increased restocking fees are where there is very noticeable wear on the product and the value of the product has dropped considerably. This is a product we need to re-sell as Used, so we will notify customer of the wear and discuss the current worth of the product. We'll be as fair as humanly possible, but please note we cannot take a loss due to negligence. All ship costs (original and return shipping) are the responsibility of the buyer. Band & Orchestra: Any B & O instrument must be sanitized before selling as used and there are several steps to complete this process properly - As a result, B & O products returned in good condition will have a 20% restocking fee. Any B & O products returned in fair condition with substantial wear will have a 30-40% restocking fee - The determined value of items will be at our discretion, based on what the market value allows for resale of the item.
International Buyers - All Sales are Final - Here are the details:
(1) Items sent International take us substantially more time to carefully inspect, test and pack your item as perfect as possible. We have been shipping International since 2002 and take extra special care to pack your item with loose styrafoam and/or bubble wrap as good as humanly possible - Check our feedback and purchase with complete confidence!
(2) International shipping costs much more than shipping within the USA. It would be very costly for return shipping back to us.
(3) The actual ship cost may not include your country's tax. We assume you will contact your *Local Customs Office* about ANY Customs/Duty tax your government (Not Us) may charge you. We will NOT lower the value of any package. All International packages are Fully Insured - If an item arrives damaged, be able to assist you in a damage claim.
Are there any exceptions to your Return Policy?
Yes there are. Any instrument or device that has touched the lips or ears of an owner cannot be returned due to health regulations. This includes but is not limited to: Headsets, Harmonicas, Microphones, Mouthpieces, Ear Plugs, etc. Any Cymbal or similar instrument cannot be returned because wear is easily evident. Printed music such as books and sheet music, videotapes, DVD's, Sample Libraries, Style Disks, Sound Expansion Boards, Sound Cards, and Software or Recording Media of any kind (which may also include hardware bundled with software) cannot be returned once opened due to copyright law. Disposable items such as Drum heads, Drumsticks, Instrument care Products, Cleaning supplies Tubes, Strings, Rosin, etc. because they are disposable items.
Special Orders:
All Special Orders are a special arrangement between Music For All and the Manufacturer for our customers. We only accept payments in Full – We don’t accept multiple payments. These orders take an extra amount of time on behalf of all parties involved and therefore are not refundable once we have collected payment from customer and sent the order to the Manufacturer. Do your research - Check our Reverb Feedback, A+ Better Business Bureau rating and 100% ebay feedback since 2002 for our business history.
There are 3 different types of returns:
Exchange: If you choose to return a product for any reason in exchange for a different product sold by Music For All, you will pay the shipping charges on the product we ship to you in exchange for the product you return and you are responsible for the return shipping on the product you send back. We do not credit any original shipping charges toward the exchange, but we will try to ship the exchanged product for free if we can.
Buyer’s Remorse: In the case of an outright return for refund for an item you do not want – If we offer Free Shipping on a product, the *actual ship cost* will be deducted from your return. You also are responsible for return shipping on the product you are returning to us. We process all returns that are refused upon delivery to you (also known as buyer’s remorse) by the customer, using this exact method as well.
Damaged/Defective/Mistakes: If the return is needed as a result of damage, defect, or our mistake, we pay the shipping charges - Both to have your item sent back to us, and to send you a replacement item. In any case of damage where a broken part can be replaced, we will replace the broken part, not the entire instrument, as long as the instrument is not compromised in any way - For example: If a bass drum hoop is damaged in transit, but the drum shows no damage, we simply replace the bass drum hoop and not the entire drum. If we make a mistake in sending you the wrong item, we will admit to it and make it right as fast as we can – We know that's why you shop with Music for All - This is the way we want to be treated as a customer and in life as well. These exceptions are at the sole discretion of Music for All and its returns department. Please email [email protected] with any questions you have, or to request an Return Materials Authorization (RMA) number. Due to the time and effort to process, it is the policy for Music for All to charge a restocking fee for any item that cannot be sold as new. We can only accept items that are returned without signs of wear and tear (factory sealed when applicable) and with all of the original contents and packaging. Contents consist of any included parts and accessories, as well as the warranty card and manual without user's notes or markings. Packaging includes all inner and outer packaging, complete with the original bar code affixed. Items not returned in the condition described here (Used) are subject to restocking fees of 20% of the purchase price, as determined by our cost of replacing the missing items including a processing fee for this labor-intensive process) or refusal of the return. Larger items and items that we ship directly from our vendors or items which are abused can be subject to a 30% - 50% restocking fee. We reserve the right to refuse to provide products or services to anyone.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||