We support the following Brands: Allparts, Babicz, Badass, Bigsby, Certano, Custom Musical Instruments, Duesenberg, Fender, Fishman, Floyd Rose, Goldo, Gotoh, Graph Tech, Grover, Habenaro, Hipshot, Jackson, Klusen, Leo Quan, Maestro Vibrola, RS Guitarworks, Schaller, Seymour Duncan, Sperzel, Tonepros, Vega Trem, Vibromate, Wilkinson & WD Music.
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Hello and thank you for visiting us. Please ask any questions you might have and measure first to make the right choices with our professional support. I'm the resident expert here on all tremolo bar applications, Vintage/ Used & New guitars as well as parts, pickups etc. I have over 50 years of hands on experience working with Guitar Center, West LA Music, Pawn Shops, my Vintage Guitar Gems Store and GRA8CO Music. This Reverb Guitar, Parts and Accessories Store is my fun, part time job.
You should receive all of your ordered items in 2 to 7 average business days or quicker (I can be on tour during my day gig for up to 5 business days outside of my office). When ordering, please bear that in mind when we can’t do next day/2 day shipping unless we are in town or you contact us in advance (especially special orders) if you need it immediately. If you need in 3 days or less - you must email me first before ordering thru Reverb and I will do all I can to supply you in a timely manner or will tell you a max time to expect. Please be kind enough to give us time to respond to you if something you purchased isn't right before leaving feedback. We are here to help you obtain exactly what you need at the best/lowest discount price on Reverb or anywhere!
I have a couple of online stores, so the stock I'm showing is usually on hand, or on hold at distribution, on hold at a manufacturer I have a good direct shipping relationship with or possibly a special order.
I don't have the room to stock it all especially the rare lefty pieces, items in black/gold /custom finishes or once a year ordered rare custom made parts, pickups or pickguards. These are considered special order.
If you want a custom order for a special part, tremolo, pickup(s) or need a certain used/rare dated guitar(s) like a 1960 fender Strat to match your birthday in your favorite color, we can find what you need, just ask for a quote and I'll be glad to comply.
A genuine thanks for reading this. I sincerely value everyone's business immensely! My Best to all.
Rock on,
Mark / GRA8CO MUSIC
RETURNS NOTE* If you bought a tremolo to see how you like it but decide you don't, shipping back to us will be paid for by the buyer. If you have previous experience in installing tailpieces/tremolos, pickups and most guitar parts, that's fine and I salute you. I do always recommend a local luthier or Guitarsmith for installing most Bigsby, Stetsbar, Floyd Rose & other Tremolos that We support here. - if your tremolo installation chops are fair to poor, ask me for free support 9-5 CA Time on weekdays. if you run into a problem, and you try to install yourself with no shop experience, don't follow directions and cause the unit to be scratched, broken, unsaleable or badly defaced - you will receive less of a paid value and/or it won't be subject to a return refund if final inspection shows it was defaced because directions weren't followed or ignored. If in doubt - Shout out and I'll always be glad to help and/or troubleshoot when i'm available. Keep it real!
Best Regards,
Mark
Shipping Policy
In the USA we use USPS 2/3 day Priority for most items over $100. We will ship overseas insured with tracking usually thru fedex. Any customs fees incurred when buying in the USA from another country are the sole responsibility of the buyer.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
1. If buying in USA & shipping to your country, all imported items to that country will have fees/taxes/ customs duties that are your sole responsibility . We can't accept fee/customs/duty based returns.
2. The 15% and up restocking fee is on a case by case basis and has rarely ever been implemented - until I had a guy ordering things to enhance a guitar he didn't receive yet from ebay! When it arrived from ebay, he hated it, sent my parts back and wasted our time on a whim! If you don't have it on hand and don't own it, or are selling it, please DO NOT order parts for it! Shipping will not be refunded & our Restocking Fee will be 15% for regular stocked items and 25% for special orders From Germany inc Mutibenders, lefty, black and gold parts which are slow sellers. This is a reasonable policy!
3. If you are using us to test the waters as to how something looks with a certain part or you change your mind last minute, you will be responsible for all shipping fees and if you can't explain the returned items reason, there could be restocking fees on a regular in-stock or special order item. Ordering than Returning parts to us for something you have for sale (shipped or not) is a no no as well - and will cost you $10 especially if it's been ordered for you, or a replacement is ordered for our stock.
4. Sorry, but any order(s) including all lefty, Gold and Black finished parts will be surcharged a 25% and up restocking fee if not returned in NEW condition unless client consulted with us about fit and it didn't fit. (rarely happens except occasional Epiphone Sheraton inconsistency issues).
5. Also if a new item we sold you is returned with its original box used as a shipping box, or very used, scratched, damaged or switched with a used or different part, the return could not be approved by us and be refused and sent back to you to sell on your own after you defaced the box. in some cases the restocking fee can be as high as 75% if we agree to take back and are shown condition before shipping back to us. Please be kind, send everything back as received and be honest and fair - and we will do everything to make you happy and content.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||