Five Star Guitars
- Beaverton, OR, Stati Uniti
- Invia messaggio
Since 1998 we've built a reputation as an independent dealer in the Portland, OR area committed to our customers and the instruments we sell! We're dedicated to our community, offering a full range of lessons, repairs, and upgrades for musicians of all levels. Stop by our website to see a full list of the brands we carry.
Also, note that we sell consignment gear, and our return policy is different on gear consigned by customers.
Politiche di spedizione
We usually ship with tracking number, insurance, signature required, anywhere in the CONUS, and typically use USPS or UPS depending on best option to deliver quickly at lowest cost.
Politica di reso
Articoli nuovi
Restituibile entro 14 giorni dalla consegna.
Commissione di riassortimento: 15%
Articoli usati e vintage
Restituibile entro 7 giorni dalla consegna.
Commissione di riassortimento: 15%
Termini generali
Gli articoli devono essere restituiti nelle condizioni originali di spedizione, con tutti gli imballi originali e senza segni di utilizzo. L’acquirente è responsabile per tutti i costi di spedizione del reso a meno che l’articolo sia stato ricevuto in condizioni diverse da quanto descritto.
Condizioni speciali
The above mention of restocking fee % is subject to change dependent on our inspection of returned item. Please see the scenarios described below.
Before purchasing please read item descriptions carefully and look at all the pictures. Ask questions before purchasing.
"What does the refund policy mean for me?"
Hopefully, these scenarios will clarify any return scenario.
"The item was as described I just don't like it"...
If the item was as described, your return will be processed once the item arrives back to us and an inspection determines it to be in AS SOLD condition, we will refund less any actual outbound and return shipping/handling that WE have paid.
“I want to return the item but it is no longer exactly as sold”…
If on return the inspection finds the item is not in exactly as sold condition (missing protective plastic, playwear, missing accessories, or materials) then a restocking fee (based off necessary repairs or discounts we that will need to adjust to the sell price) as well as any actual outbound and return shipping/handling that WE have paid will be deducted from the refund amount.
"On receiving the item is not as described in the listing"...
If the item is not as described but in as sold condition, we will issue a full refund on return arrival after an inspection.
"This item is defective and not from shipping damage"...
If on return inspection the item is found to have some non-shipping related defect we will refund payment in full. If on return the inspection finds there is no defect found see return scenario #2.
"The Item was damaged in shipping."...
If there was shipping damage save all shipping materials and let us know right away as we will need to open a claim before sending a return label.
• Please confirm this email address is where we can send a return label to be used on ALL original packaging to return.
• “What about the sales tax I paid?”
o Five Star Guitars brick and mortar store is a sole location based in the state of Oregon and is currently not required to collect ANY sales tax. Reverb.com marketplace is solely in charge of collection of sales tax and should refund the correct amount at the time we issue a refund.
• Some items are non-returnable, including books, DVDs, ; software and other media; microphones; earplugs and other in-ear products; throat spray, talk-box effects, mouthpieces, reeds, and other mouth-related products; tubes; head-worn items; harmonicas; DJ/Recording gear, and consignments.
Please let us know if you have any questions.
Politiche fiscali
| Regione | Valuta | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calcolato al checkout | ||||
| Alaska, US* | Calcolato al checkout | ||||
| Arizona, US* | Calcolato al checkout | ||||
| Arkansas, US* | Calcolato al checkout | ||||
| California, US* | Calcolato al checkout | ||||
| Colorado, US* | Calcolato al checkout | ||||
| Connecticut, US* | Calcolato al checkout | ||||
| District of Columbia, US* | Calcolato al checkout | ||||
| Florida, US* | Calcolato al checkout | ||||
| Georgia, US* | Calcolato al checkout | ||||
| Hawaii, US* | Calcolato al checkout | ||||
| Idaho, US* | Calcolato al checkout | ||||
| Illinois, US* | Calcolato al checkout | ||||
| Indiana, US* | Calcolato al checkout | ||||
| Iowa, US* | Calcolato al checkout | ||||
| Kansas, US* | Calcolato al checkout | ||||
| Kentucky, US* | Calcolato al checkout | ||||
| Louisiana, US* | Calcolato al checkout | ||||
| Maine, US* | Calcolato al checkout | ||||
| Maryland, US* | Calcolato al checkout | ||||
| Massachusetts, US* | Calcolato al checkout | ||||
| Michigan, US* | Calcolato al checkout | ||||
| Minnesota, US* | Calcolato al checkout | ||||
| Mississippi, US* | Calcolato al checkout | ||||
| Missouri, US* | Calcolato al checkout | ||||
| Nebraska, US* | Calcolato al checkout | ||||
| Nevada, US* | Calcolato al checkout | ||||
| New Jersey, US* | Calcolato al checkout | ||||
| New Mexico, US* | Calcolato al checkout | ||||
| New York, US* | Calcolato al checkout | ||||
| North Carolina, US* | Calcolato al checkout | ||||
| North Dakota, US* | Calcolato al checkout | ||||
| Ohio, US* | Calcolato al checkout | ||||
| Oklahoma, US* | Calcolato al checkout | ||||
| Pennsylvania, US* | Calcolato al checkout | ||||
| Puerto Rico, US* | Calcolato al checkout | ||||
| Rhode Island, US* | Calcolato al checkout | ||||
| South Carolina, US* | Calcolato al checkout | ||||
| South Dakota, US* | Calcolato al checkout | ||||
| Tennessee, US* | Calcolato al checkout | ||||
| Texas, US* | Calcolato al checkout | ||||
| Utah, US* | Calcolato al checkout | ||||
| Vermont, US* | Calcolato al checkout | ||||
| Virginia, US* | Calcolato al checkout | ||||
| Washington, US* | Calcolato al checkout | ||||
| West Virginia, US* | Calcolato al checkout | ||||
| Wisconsin, US* | Calcolato al checkout | ||||
| Wyoming, US* | Calcolato al checkout | ||||