How does Reverb protect sellers?
Whether you’re listing your first instrument for sale or you’ve already sold your hundredth rig, Reverb will help cover every step of the way.
When You List
Reverb’s selling guide includes pro tips to help you get the most money for your gear.
The Price Guide* is a tool for Reverb users as a pricing reference that bases its information on recent transactions on the Site or publicly available relevant external market data.
When You Sell
You can feel confident selling to Reverb’s high-quality community of music makers. Our buyers have a 4.99/5 star average rating.*
Through Reverb Payments*, we securely process payments for you so that you also can have peace of mind.
When You Ship
With Shipping Labels and Safe Shipping* purchased through Reverb you may be protected in the unlikely event that your shipment is lost, stolen, or damaged.
Our global support team of gear experts is ready to jump in and assist with your sale if you have a question or issue.
"When you put a piece of gear up for sale on Reverb, you know that the transaction will be seamless and secure—that’s not something I take for granted. That and the fact that I know the team has my back and is available every step of the way."
David Mead
Owner of Magnetic Heaven Music
How do I qualify for Reverb Protection?
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All sales completed through the Reverb website or mobile app qualify for Reverb Protection.
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Record of both payment and shipment must be available within the Reverb platform.
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Disputes must be communicated to Reverb within 7 days of the shipment being delivered. For more information, check out our Help Center article here.
How do issues get resolved?
1
First, contact the buyer directly to work out a solution. Most issues are solved easily between the buyer and the seller.
2
If you’re unable to come to an agreement with the buyer, contact Reverb support, and we’ll step in to mediate.
3
As long as you’ve made an effort to reach a reasonable solution and are responsive to our resolution efforts, your account will remain in good standing.
Learn More About Selling on Reverb
Seller Hub
Your starting point to learn about selling on Reverb, including more information on seller tools, shipping guides, and how tos.
How to Sell on Reverb
This step-by-step guide walks you through listing an instrument for sale, pricing it and photographing it so that you get more money for your gear.
Transparent Pricing
Listing an instrument for sale is free, and with our clear and simple pricing, you’ll always know how much of the final sale price you’ll keep and when you’ll get paid.
Shipping Corner
Shipping materials, discounted shipping labels compared to retail rates, and safe shipping–plus tips from our team of musicians–all in one place.
Learn More About Selling on Reverb
Seller Hub
Your starting point to learn about selling on Reverb, including more information on seller tools, shipping guides, and how tos.
How to Sell on Reverb
This step-by-step guide walks you through listing an instrument for sale, pricing it and photographing it so that you get more money for your gear.
Transparent Pricing
Listing an instrument for sale is free, and with our clear and simple pricing, you’ll always know how much of the final sale price you’ll keep and when you’ll get paid.