ZenPro Audio
- Orangeburg, SC, United States
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We offer bou…
ZenPro Audio is a pro audio gear dealer with a focus on recording studio needs. Our Clipalator media player and YouTube videos are designed to give you more info before the sale.
We offer boutique as well as major brands, and select modified items where our in house tech takes good gear and makes it great.
ZenPro has a wide selection of microphones, preamps, outboard gear, studio monitors and custom cables for all of your studio needs.
Shipping Policy
We ship most items free to the lower 48 continental USA. Very small packages generally ship via USPS, while larger packages (2 to 3 pounds and up) ship UPS, at our discretion. We may need to collect additional ship costs for larger packages to Post Office Boxes, or request a physical ship-to address in certain cases.
You must be available to sign for packages, returned and re-shipped items will require an additional payment to send again (this triples our ship cost, free or paid shipping is for one trip to you to receive). If you need info in advance, like when a package will be scheduled for delivery attempt, please contact us in advance.
International shipping is handled typically by UPS, USPS Priority Mail or DHL Worldwide Express, depending on size and weight.
Any questions? Just ask, we are always happy to help!
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 5%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 5%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Please read our return policy to be sure you understand conditions that must be met, eligible products etc.
Any variance from brand new condition upon return will mean either a rejected return or a higher restocking fee since the item will have to be resold as "B" stock.
Exchanges are eligible for no restock fee, as long as the returned item is received back in 100% new condition and the exchange item is comparable in value.
No returns allowed on:
Items marked 'Special Order'
Items marked 'Custom Built'
Items marked 'Non-Stock'
Acoustic treatment items (GIK Acoustics)
Custom Modified Items
Racked equipment that shows signs of wear (don't use screws etc)
Used Items
Discontinued Items
Rebate Items
PCI cards
Software
Items bundled with software
Headphones (yuck)
Pop filters (double yuck)
Repair and DIY mod parts (capsules, op-amps, drivers, transformers etc)
Custom Cables, including free*
You must contact us in advance to approve the return / exchange, and to receive an authorized RMA # (Return Merchandise Authorization Number). We cannot accept unauthorized returns.
Ask in advance to be sure if there's any doubt.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||