VIVA TUBES
- Easthampton, MA, United States
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We are your source for new production and vintage vacuum tubes. Always tested, always matched, and always guaranteed. We ensure that you get exactly what you are looking for without defects with our 100% guarantee.
We offer more detail on our tubes than any of our competitors.
We have been selling on eBay for over 10 years and have accumulated over 30,000 positive feedbacks with zero negatives on thousands of transactions.
Shipping Policy
A note on combined shipping. -at this time Reverb DOES NOT OFFER COMBINED SHIPPING as an option. While we do combine shipments on other platforms, we cannot and will not combine shipping on Reverb. If you would like combined shipping you must place your order elsewhere.
One Day or LESS Handling Time
Domestic & International buyers can choose USPS First Class Mail or USPS Priority Mail.
USPS First Class Mail is our default shipping method. Other options available only by request.
Rates:
For Domestic (USA) buyers shipping for the first tube, pair, or quad will cost $4.99 + $1.00 for each additional tube, pair, or quad.
For International buyers, shipping for the first tube, pair, or quad will cost $12.99 + $2.00 for each additional tube, pair, or quad.
Typical transit times:
Domestic USPS First Class Mail: 3-5 Days, includes tracking.
Domestic USPS Priority Mail: 1-3 Days, includes tracking.
International USPS First Class Mail: 3-6 weeks but up to 3 months! - NO TRACKING.
International USPS Priority Mail: 6-10 Days - Includes Tracking.
INTERNATIONAL CUSTOMERS - READ
ALL international orders will be shipped by USPS First Class Mail International by default, which is the cheapest method at $9.99. This shipping service is very cost-effective, but you will not be able to track your package. It usually takes 3-6 weeks for a First Class Mail International package to arrive, but can take UP TO 3 MONTHS FOR DELIVERY.
We guarantee all of our shipments, but we do ask that our customers wait 3 months before we grant a full refund due to a lost package. We have shipped thousands of items internationally using First Class Mail and while we have had plenty take months to arrive, we have almost zero packages ever go missing.
DEPENDING ON YOUR COUNTRY'S POLICIES, YOU MAY BE RESPONSIBLE FOR IMPORT TAXES WHEN ORDERING OVERSEAS FROM US. WE ARE NOT RESPONSIBLE FOR ANY TAXES, DUTIES, OR CUSTOMS FEES. WE WILL NOT FALSIFY THE VALUE OF AN ITEM TO AVOID CUSTOMS TAXES. DOING SO IS ILLEGAL AND CAN RESULT IN SEIZURE OF YOUR ITEM.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 30 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
All of our tubes are 100% guaranteed to arrive as described, test as described and to be void of any sound defects including microphonics and noise. We offer a 30 day return window from the day you receive the item.
PLEASE NOTE - While we accept returns for basically any fault, we DO NOT accept returns for buyer's remorse which includes buyers who decide they don't like the subjective tonal signature of a tube. We have had people exploit our generous return policy to tube roll on our dime so we have a strict policy against this behavior.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||