Vintage Vibe is the world's largest electric piano manufacturer/retailer/ restoration and repair shop. Our focus is craftsmanship, that focus along with over 20 years of learning and perfecting our innovative craft ensures that every piano that goes out the door is of the absolute highest quality.
Política de envío
I will ship with tracking to the continental United States. Alaska, Hawaii, and international shipments may incur additional charges.
Políticas de retornos
Productos nuevos
Se puede devolver durante los 7 días posteriores a la entrega.
Productos usados y vintage
No se puede devolver
Términos generales
El producto debe ser devuelto en la condición en que originalmente se envió con el empaquetado original y sin ninguna señal de uso. El comprador asume la responsabilidad de todo costo de retorno al menos que el producto fue recibido en condiciones distintas a la que fue descrito.
Condiciones especiales
Returning an item with Vintage Vibe is an easy process on merchandise ordered within the past 7 days. The customer will be credited only the cost of the product and not for the initial or return shipping costs unless a mistake was made on Vintage Vibe's part. Please read our return process below.
• All returns must be made in writing within 7 days of purchase date; no exceptions.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Any return damaged in shipping due to poor packing, will not be eligible for any refund monies.
• All returns must be returned with delivery tracking confirmation; otherwise, we are not responsible for your claim refund.
• No returns will be accepted or processed without a Return Merchandise Authorization number. All returns are subject to a 25% restocking fee.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
• Gift cards and downloadable videos are not refundable.
• To complete your return, we require a receipt or proof of purchase.
HOW TO RETURN / EXCHANGE AN ITEM:
1. Contact our customer service:
Email: [email protected]
Phone: 973-989-2178
2. Tell us your original order number and which item(s) you'd like to return or exchange.
3. We will issue you a Return Merchandise Authorization number
4. Mail us back the item(s) at your own cost. Please be sure to insure your package. Any return that is damaged upon arrival due to poor packing, will not be eligible for any refund monies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Once the return has been received and processed, we will contact you to confirm that a refund has been issued. Customers will receive their refund on the same payment method that was used to place the order.
Depending on where you live, the time it may take for your exchanged product to reach you. If you are returning an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
RETURNS ON CUSTOM ORDERS:
We do not allow returns on anything custom ordered. This includes pianos, custom colored lids, custom length Wurlitzer sustain pedals, custom electronic pieces, or anything in nature that has to be made to order. There are no returns and no exceptions.
Políticas fiscales
| Región | Tasa | ||||
|---|---|---|---|---|---|
| Alabama, US* | Se calcula al finalizar la compra | ||||
| Alaska, US* | Se calcula al finalizar la compra | ||||
| Arizona, US* | Se calcula al finalizar la compra | ||||
| Arkansas, US* | Se calcula al finalizar la compra | ||||
| California, US* | Se calcula al finalizar la compra | ||||
| Colorado, US* | Se calcula al finalizar la compra | ||||
| Connecticut, US* | Se calcula al finalizar la compra | ||||
| District of Columbia, US* | Se calcula al finalizar la compra | ||||
| Florida, US* | Se calcula al finalizar la compra | ||||
| Georgia, US* | Se calcula al finalizar la compra | ||||
| Hawaii, US* | Se calcula al finalizar la compra | ||||
| Idaho, US* | Se calcula al finalizar la compra | ||||
| Illinois, US* | Se calcula al finalizar la compra | ||||
| Indiana, US* | Se calcula al finalizar la compra | ||||
| Iowa, US* | Se calcula al finalizar la compra | ||||
| Kansas, US* | Se calcula al finalizar la compra | ||||
| Kentucky, US* | Se calcula al finalizar la compra | ||||
| Louisiana, US* | Se calcula al finalizar la compra | ||||
| Maine, US* | Se calcula al finalizar la compra | ||||
| Maryland, US* | Se calcula al finalizar la compra | ||||
| Massachusetts, US* | Se calcula al finalizar la compra | ||||
| Michigan, US* | Se calcula al finalizar la compra | ||||
| Minnesota, US* | Se calcula al finalizar la compra | ||||
| Mississippi, US* | Se calcula al finalizar la compra | ||||
| Missouri, US* | Se calcula al finalizar la compra | ||||
| Nebraska, US* | Se calcula al finalizar la compra | ||||
| Nevada, US* | Se calcula al finalizar la compra | ||||
| New Jersey, US* | Se calcula al finalizar la compra | ||||
| New Mexico, US* | Se calcula al finalizar la compra | ||||
| New York, US* | Se calcula al finalizar la compra | ||||
| North Carolina, US* | Se calcula al finalizar la compra | ||||
| North Dakota, US* | Se calcula al finalizar la compra | ||||
| Ohio, US* | Se calcula al finalizar la compra | ||||
| Oklahoma, US* | Se calcula al finalizar la compra | ||||
| Pennsylvania, US* | Se calcula al finalizar la compra | ||||
| Puerto Rico, US* | Se calcula al finalizar la compra | ||||
| Rhode Island, US* | Se calcula al finalizar la compra | ||||
| South Carolina, US* | Se calcula al finalizar la compra | ||||
| South Dakota, US* | Se calcula al finalizar la compra | ||||
| Tennessee, US* | Se calcula al finalizar la compra | ||||
| Texas, US* | Se calcula al finalizar la compra | ||||
| Utah, US* | Se calcula al finalizar la compra | ||||
| Vermont, US* | Se calcula al finalizar la compra | ||||
| Virginia, US* | Se calcula al finalizar la compra | ||||
| Washington, US* | Se calcula al finalizar la compra | ||||
| West Virginia, US* | Se calcula al finalizar la compra | ||||
| Wisconsin, US* | Se calcula al finalizar la compra | ||||
| Wyoming, US* | Se calcula al finalizar la compra | ||||

