Premium quality duduks, reeds and cases made in Armenia by skilled mastership.
Shipping Policy
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Returns
Your satisfaction with your products is our priority. If, for any reason, you are not happy with your purchase, we will gladly accept an exchange or refund. You can return any UNUSED item purchased on this store within 60 days from the delivery date for an exchange or refund. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied:
1.Products returned must be in their unused, original condition with all VAMELO product tags attached and any related accessories or instruction booklets included.
2.Incomplete, damaged, worn or altered returns or anything we reasonably believe has been used will not be accepted and therefore sent back to the customer.
3.Products must be returned in their original shipping box.
For your security we suggest you use a trackable and insured shipping service, as we are not responsible for the loss or damage of the returned packages. Please note that all returns and exchanges are subject to a quality assurance process before they are accepted. If your return does not meet the conditions listed above, it cannot be accepted and will be returned to you at your own cost.
Refunds
After we receive your returned products and verify that all of the requirements have been met, you will receive a confirmation e-mail. Refunds are processed within approximately 3 business days of our receipt of your merchandise and will be credited back to the same card used to place the original order. Please be aware that some card issues make take longer to reallocate funds, which is beyond our control.
Exchanges
If you are exchanging a product and the value of the new item is less than of the one you are returning, we will refund the difference via your original payment method. If exchanging goods and the value of the new item is greater than of the one you are returning, additional payment will be required.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||