UNISOUND

Welcome to UNISOUND guitar shop located in Yokohama, Japan.
We specialize in used Fender, Gibson, Martin, Ibanez, YAMAHA, ESP, and other vintage and rare instruments.
Our guitars are professio…
About UNISOUND

Welcome to UNISOUND guitar shop located in Yokohama, Japan.
We specialize in used Fender, Gibson, Martin, Ibanez, YAMAHA, ESP, and other vintage and rare instruments.
Our guitars are professionally cleaned, set up ready to play, and delivered worldwide quickly and safely via DHL.

Shipping Policy

All items are inspected prior to shipping, packed securely by our experienced staff, insured and shipped worldwide via DHL. A tracking number will be issued shortly after shipment, but it may take some time to be reflected especially on weekends and holidays.

International orders will be declared as “merchandise” and the value of merchandise will be declared as the amount paid. We are unable to declare orders as gifts or lower their declared values. The customers might be charged duties and import taxes when receiving their shipments.

We are experienced in international shipping and ship packages to more than 200 countries and regions worldwide, but are not familiar with all the customs rules. As these rules are changing all the time, we encourage you to contact your local customs office if you have specific questions.

*US residents: Please note that you may need to provide an ID such as SSN, TIN, or EIN to US Customs to receive imported goods valued over $2500.
For more info, please visit: https://help.cbp.gov/s/article/Article-314?language=en_US

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

We’re gear people too, and we’ll treat your purchase the way we treat our own gear -- with care and respect.

Despite the care we take in packing, accidents are an unavoidable law of nature. In the unlikely event that a problem arises, we will work with you each step of the way to solve the problem.

In some cases our in-house technician can solve the issue quickly. But if the damage is significant, we ask that you keep all the packing materials. We fully insure every shipment, and we need your help when filing an insurance claim.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

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