Doctor T's Tone Factory & Del Mar LutherieShop speichern

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We don't just pack and ship. We include a free multi-point inspection and setup to make sure your guitar is playing and sounding wonderful when you get it. This process takes time, especially if we have several guitars in the queue. Please let us know if you need your item quickly and we will do our best to accommodate you.

We typically ship guitars, basses and amps via UPS and small items via USPS. Shipping prices shown in our listings include shipping charges and fees, insurance, cost of packing materials, and our time to pack up and drop off. If you are local, we are happy to offer you a local pickup and we will of course waive our shipping fee.

Returns and Canceled Orders:  We are a small business and can’t afford to offer free returns like the big guys. There is a lot of time, effort and cost involved with processing your order, pulling your guitar from inventory, setting it up, packing and shipping it. Please make sure you want the guitar before you commit to buy. If we agree to a return or agree to cancel your order, you will be responsible for shipping costs (both ways) and a restocking fee to cover our time.

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