The Music Room (tmraudio)
The Music Room (tmraudio)

The Music Room (tmraudio)

The Music Room is the go-to source for the very best in new, used and vintage home audio products. Founded on a shoestring budget in 2011 by Joshua and Melissa Jackson, The Music Room is now the large…
About The Music Room (tmraudio)

The Music Room is the go-to source for the very best in new, used and vintage home audio products. Founded on a shoestring budget in 2011 by Joshua and Melissa Jackson, The Music Room is now the largest online retailer of pre-owned HiFi equipment in the world. Headquartered in beautiful Erie Colorado, The Music Room is a team of 25 strong (and growing) music lovers - all dedicated to one singular mission: delivering the very best online shopping experience in the audio industry - period. We specialize in well-cared for, previously used gear because that is what we are passionate about. We feel that there is nothing more fulfilling than creating a high-performance system on a budget with carefully selected used components, speakers and cables.

Over the past 9 years, Joshua Jackson and his hard-working staff have shipped over 35,000 pieces of gear to satisfied customers all over the world. That's 40,000 items tested, cleaned, photographed, listed and shipped. That’s 40,000 audiophiles who have provided valuable feedback about what’s important to them when they buy used gear online. If all that of that feedback could be boiled down to one word that encapsulates our approach to customer service it would be “trust”. We are very proud of the trust that we've earned over the years of serving such a vibrant community of audio enthusiasts.

Our inventory changes daily - generally about 175-200 products per week are listed for sale. These products are acquired primarily from dealers, installers, manufacturers and private collectors. Everything is fully tested, cleaned and function verified before being made available for sale. Our stellar reputation and world-class online feedback ratings have been earned through careful attention to detail throughout the entire process. This includes our “best in class” packaging process, our 14 day satisfaction guaranteed return policy, and a 45 day warranty. Unlike a “typical” online used sale, our job doesn’t end with shipment of the product. We have a staff of knowledgeable sales people and technicians who are here to assist our customers after the sale - whether they need technical support, upgrade advice or assistance liquidating the gear they just replaced.

Our doors are open to sellers across the United States that are looking for a fair, risk-free, no-hassle way to liquidate their used gear. With just a few easy steps, a seller can have cash in the bank for their next purchase, and we will do all of the work to find a good home for the previously used gear. Because of our high-volume / low-margin approach, we are able to pay a fair rate for used gear - well above what most folks would consider to be a “wholesale” price. Logistics is our specialty, and we can generally handle 100% of the packaging and shipping regardless of your location.

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Shipping Policy

I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.

Return Policy

New Items

Returnable within 30 days of delivery.

Used & Vintage Items

Returnable within 14 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Every product we offer carries a 14-day, satisfaction-guaranteed return policy unless stated otherwise in the product description.** During the 14-day return period, a return or exchange can be requested for any reason. If the product is defective in some way, TMR will cover all related shipping costs. Refunds for other reasons will not include S&H costs. All return requests must be approved and a return authorization issued before return will be accepted. Basic troubleshooting measures require the cooperation of the customer and are expected to be carried out before a product is deemed “defective”. New product lines for which TMR is an authorized dealer carry additional manufacturer warranties.

** Any use of freight forwarders or additional shipping services beyond the original shipping address will void all return privileges and warranties.

** Items labeled "As-Is" are not eligible for returns unless materially different than our description.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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