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The Music Zoo

  • Roslyn, NY, United States
  • Joined: Jul 2013
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Since 1994, The Music Zoo has been a destination for musicians around New York City. Our commitment to personalized service, groundbreaking custom instruments, and low prices have made us the first choice for players around the world as well. We stock and ship guitars, amps, basses, and parts and accessories from dozens of major and boutique manufacturers. We know that buying a guitar or amp is a very personal decision. You're in the right place! The Music Zoo's staff is legendary for their hands-on knowledge of gear and will be sure that you are 100% satisfied with your experience.

Shop Policies

Shipping Policy

Most items ship within one business day. Free shipping in the continental US on all orders over $100 with UPS. Expedited freight is available for an additional charge. All items ship fully insured and professionally packed. If you receive an item that has any issue at all or any damaged not disclosed in the listing, please contact us immediately so we can fix the problem. We offer a 14 day money back guarantee on all new items and 72 hour approval on all used and vintage!

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

14 Day Money Back Guarantee on all new items. 72 Hour Approval on all used and vintage items. We want you to be completely happy with your purchase from The Music Zoo!

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

United States - WA
Calculated at checkout
OK, US
8.63%
NC, US
7.25%
MN, US
8.0%
GA, US
8.5%
CO, US
8.25%
IL, US
6.25%
IN, US
7.0%
KY, US
6.0%
MD, US
6.0%
MI, US
6.0%
NJ, US
6.63%
PA, US
6.0%
WI, US
5.6%
NY, US
8.63%
CA, US
7.25%