The Music Zoo
The Music Zoo

The Music Zoo

Since 1994, The Music Zoo has been a destination for musicians around New York City. Our commitment to personalized service, groundbreaking custom instruments, and low prices have made us the first ch…
Free Shipping - Spend $100 or more at The Music Zoo and get free Standard shipping at checkout
About The Music Zoo

Since 1994, The Music Zoo has been a destination for musicians around New York City. Our commitment to personalized service, groundbreaking custom instruments, and low prices have made us the first choice for players around the world as well. We stock and ship guitars, amps, basses, and parts and accessories from dozens of major and boutique manufacturers. We know that buying a guitar or amp is a very personal decision. You're in the right place! The Music Zoo's staff is legendary for their hands-on knowledge of gear and will be sure that you are 100% satisfied with your experience.

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Shipping Policy

Most items ship within one business day. Free shipping in the continental US on all orders over $100 with UPS. Expedited freight is available for an additional charge. All items ship fully insured and professionally packed. If you receive an item that has any issue at all or any damaged not disclosed in the listing, please contact us immediately so we can fix the problem. We offer a 14 day money back guarantee on all new items and 72 hour approval on all used and vintage!

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

14 Day Money Back Guarantee on all new items. 7 Day Approval on all used and vintage items. We want you to be completely happy with your purchase from The Music Zoo!

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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