Strymon

Strymon

We want to build products with no compromises. We want to push the limits of technology in music. We want to redefine what is possible with music gear. We want to use exceptionally great components an…
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About Strymon

We want to build products with no compromises. We want to push the limits of technology in music. We want to redefine what is possible with music gear. We want to use exceptionally great components and ridiculously powerful processors. We want to make gear that sounds better than anything you’ve ever heard. We want to make our customers happy. We want you to be inspired to create amazing music.

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Shipping Policy

Orders in stock usually leave our warehouse within 1-2 business days.

Where We Ship To:

United States
United States Minor Outlying Islands

Orders within the continental USA are shipped via FedEx. Orders to Alaska and Hawaii are shipped via USPS.

Orders placed on a holiday will leave our warehouse the following business day.

We ship Monday through Friday, except holidays. Orders placed after 3pm PT on Friday will leave our warehouse first thing Monday morning. Direct signature required. Please contact us at info@strymon.net if you would like help planning your shipment.

Return Policy

New Items

Returnable within 30 days of delivery.

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Strymon products come with a 30-day money back guarantee (shipping not included). If you are not satisfied with your Strymon product, please contact us at info@strymon.net within 30 days of the original purchase date to receive an RMA number. After you receive your RMA, ship your product via a guaranteed, trackable shipping service (UPS ground, FedEX ground) to the address provided with the RMA.

Products sent back to Strymon for return must have an RMA number clearly marked on the outside of the shipping box.

Products must be returned in new condition, shipped in the original packing material with power supply, to qualify for a refund. Worn or abused products or products that are missing accessories will be subject to a minimum 15% restocking fee and/or store credit only. We reserve the right to deny a return in the case of excessive wear.

The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.

Return shipping cost is the responsibility of the customer.

After receiving an RMA number, the customer must return the associated item immediately and it must arrive at our facility within 7 days. Returns may be denied if returned more than 7 days after an RMA is requested.

Once the returned product is received at our facility, refunds are processed within 5 business days.

Our warrant policy :
https://www.strymon.net/faq/what-is-the-strymon-product-warranty/

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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