Strymon
- Westlake Village, CA, États-Unis
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We want to build products with no compromises. We want to push the limits of technology in music. We want to redefine what is possible with music gear. We want to use exceptionally great components and ridiculously powerful processors. We want to make gear that sounds better than anything you’ve ever heard. We want to make our customers happy. We want you to be inspired to create amazing music.
Politique d’expédition
Orders in stock usually leave our warehouse within 1-2 business days.
Where We Ship To:
United States
United States Minor Outlying Islands
Orders within the continental USA are shipped via FedEx. Orders to Alaska and Hawaii are shipped via USPS.
Orders placed on a holiday will leave our warehouse the following business day.
We ship Monday through Friday, except holidays. Orders placed after 3pm PT on Friday will leave our warehouse first thing Monday morning. Direct signature required. Please contact us at [email protected] if you would like help planning your shipment.
Politique de retour
Articles neufs
Peut être retourné dans les 30 après la livraison.
Articles d’occasion et vintage
Ne peut être retourné
Conditions générales
Les articles doivent être retournés dans leur état d’origine, tels que livrés avec l’ensemble de l’emballage d’origine, et sans aucun signe d’utilisation. L’acheteur assume l’entière responsabilité des frais d’expédition pour le retour, à moins que l’article n’ait pas été reçu conforme à sa description.
Conditions particulières
Strymon products come with a 30-day money back guarantee (shipping not included). If you are not satisfied with your Strymon product, please contact us at [email protected] within 30 days of the original purchase date to receive an RMA number. After you receive your RMA, ship your product via a guaranteed, trackable shipping service (UPS ground, FedEX ground) to the address provided with the RMA.
Products sent back to Strymon for return must have an RMA number clearly marked on the outside of the shipping box.
Products must be returned in new condition, shipped in the original packing material with power supply, to qualify for a refund. Worn or abused products or products that are missing accessories will be subject to a minimum 15% restocking fee and/or store credit only. We reserve the right to deny a return in the case of excessive wear.
The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.
Return shipping cost is the responsibility of the customer.
After receiving an RMA number, the customer must return the associated item immediately and it must arrive at our facility within 7 days. Returns may be denied if returned more than 7 days after an RMA is requested.
Once the returned product is received at our facility, refunds are processed within 5 business days.
Our warrant policy :
https://www.strymon.net/faq/what-is-the-strymon-product-warranty/
Politiques fiscales
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