Sounds Easy - Australia
- ARTARMON, Australia
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We sell and support some of the most popular brands of audio DAWs, software instruments, audio interfaces, keyboards and MIDI controllers, and a wide variety of studio equipment in Australia. All products come with Australian Warranty and we are authorised resellers for anything we sell. We offer great prices and the confidence of local support. Based in Artarmon, we are close to Sydney CBD and ship our products Australia Wide. For overseas visitors, please note we only ship products within Australia at this time.
Shipping Policy
In most cases your order will be sent via Courier or Australia Post - these are the fastest and most reliable form of shipping that we have experienced. We generally prefer sending items via courier as they are insured for loss/damage in transit. All orders require an adult signature on receipt of delivered goods, and you may be required to show photo identification. We will only ship products within Australia at this time
Items that are in stock and ordered before 2pm are generally dispatched on the same day. Please understand that although we strive to dispatch all orders on the same day that they are generated, in some cases this may not be possible. We will always do our best to notify you promptly if your order will be subject to any delays.
If you have special shipping requirements or if you require an estimated time of delivery, feel free to contact us or leave a note on your order. Please note, we do not offer free shipping for bulky items to PO box addresses (our courier service cannot deliver to PO Boxes). Generally, an item is considered bulky if it cannot fit inside a 5kg satchel.
Pick up from our store in St Leonards is also welcomed - please refer to our contact details for store opening hours and location. If possible, please try to contact us first to arrange an appropriate pickup time and confirm that the item is in stock in our store.
N.B. we only ship products within Australia.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We want our customers to feel confident in their decision to shop with us, which is why we offer a 30-day return policy for unopened items. Please contact us first before returning any items as we will need to authorize the return, and generate an 'RA number' which will need to be written on the parcel. You can contact us here.
As an Australian consumer, you also have a legal right to return any goods in certain scenarios such as if they are faulty, not fit for purpose, or don’t match the seller’s description. For detailed information regarding your consumer rights and guarantees under the Australian Consumer Law, please click here. For more information regarding our returns policies, please click here to refer to our terms of sale.
Please note, while we try our best to maintain a fair and liberal return policy, there are some items that may not be returnable to us under any condition for specific reasons – these items are as follows:
Registered Software
Special orders * (i.e. generally ‘boutique’ items/brands that are not always stocked by us, and are ordered by us on a per-sale basis).
Discontinued or demo products
Used personal items such as headphones
* Brands such as Manley, API, Neve, Benchmark, SSL & several others. If you are unsure about whether your item qualifies as a ‘special order’ and you are thinking of taking advantage of our returns policy, please contact us prior to purchase.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||