Sam Ash Direct

Sam Ash Direct

Sam Ash Direct brings our legendary service, selection and guaranteed low prices online. Browse through our great selection of guitars, basses, drums, keyboards, live sound, recording gear, dj and lig…
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About Sam Ash Direct

Sam Ash Direct brings our legendary service, selection and guaranteed low prices online. Browse through our great selection of guitars, basses, drums, keyboards, live sound, recording gear, dj and lighting, band and orchestra, sheet music and more.

With 45 stores nationwide, Sam Ash Music has been trusted by musicians since 1924, offering the best service, selection and guaranteed lowest prices on music and sound gear from all the top brands in the business!

Please note, there is always a chance that an item is subject to prior sale. For serious considerations, please message to ensure product is still in stock.

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Shipping Policy

Please contact us directly about any questions regarding shipping.

Your instrument will be shipped using the highest level of industry-standard packing materials, in every attempt to make sure it arrives in ready-to-play condition. Some exceptions to this may be for tube amps that require removal of tubes prior to shipment, as well as some guitars that require removal of tuners, tremolo arms, etc. for safe transit. We will notify you prior to shipping your instrument if additional steps need to be taken in the packing process.

COVID-19: Updates and Information - For the safety of our employees our warehouses are operating with reduced staff. This may cause delays in shipping. We are processing orders as quickly as possible. Thank for your patience during this time.
Most orders ship the same day. We strive to ship all orders out same-day, however we guarantee it will ship within 2 business days. (after full payment has cleared)

International Reverb buyers are accountable for any and all customs charges, duties and/or import taxes for deliveries outside the United States and/or coming back into the United States.
Prepaid return labels can be issued to US delivery addresses only. The customer assumes all liability for returning an item(s) back to Sam Ash for any reason once taken out of the United States. The customer assumes all shipping costs for orders delivered directly to international addresses which need to be returned to Sam Ash for any reason.

These prices are estimates; actual shipping costs may vary between guitars. Additional international quotes available upon request.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 14 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

We truly appreciate your business, and we want you to be 100% happy with your purchase. However, we know that one of the drawbacks of internet shopping is that you can't try something before you buy it. That's where our money-back guarantee comes in. If you are not completely satisfied with an item, for any reason, you can return it within 45 days of the shipping date for a complete refund of the merchandise price.*

Please note: Products in these categories CANNOT BE RETURNED once opened:

Software
Hardware with included software such as recording audio interfaces, digital mixers, USB and MIDI controllers, computer-based DJ systems and DJ Controllers
Copyrighted Items: Books, CDs, DVDs, Sample libraries and blank media
Tubes, Stylus Needles, Harmonicas, Ear Worn Items, Wood or Plastic Recorders, Reeds or Fog Fluid.
We stand by the products we sell, and we'll certainly stand by you as well!

*Customer is responsible for return shipping costs. All returns must be within 14 days of the date the item was shipped. Please do not accept any shipment if the packaging appears damaged in any way. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order. Returned items must be in resalable condition. Resalable Condition means that the product(s) is exactly in the same condition as you received it. All exchanges must be pre-paid, returned in original packing, complete with blank warranty cards, owner's manual and show no sign of wear or abuse. In the event that the product is not in the same condition as you received it you may be subject to a minimum 15% restocking fee, repair charge or disqualification. Shipping and handling charges are non-refundable. Please call our Customer Service department if you have any questions about returning an item.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Florida, USCalculated at checkout
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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