Safe Haven Music

Safe Haven Music

All guitars are inspected prior to shipment to ensure that they are free of defects or quality control issues.
Most gear ships within one business day.
Pick up your order at our brick and mort…
About Safe Haven Music

All guitars are inspected prior to shipment to ensure that they are free of defects or quality control issues.
Most gear ships within one business day.
Pick up your order at our brick and mortar storefront at 237 Long Beach Road, Island Park, NY, 11558.

Safe Haven Music is a specialty guitar shop located on Long Island in New York. We take pride in making sure you have the best guitar buying experience possible.

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Shipping Policy

I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.

Return Policy

New Items

Returnable within 30 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Most items are inspected for defects prior to shipment. If you believe you received a defective item, or an item that was damaged in shipment, please contact us immediately. We need to be notified of shipping damage or issues with the item within 48 hours of item receipt in order to process your request in a timely manner. Items that are returned with signs of use (pick marks, buckle-rash, etc) may be subject to a restocking fee. If you received an item that was damaged in shipment, please keep any boxes or shipping materials as proof of damage. We purchase shipping insurance on most items in the event that shipping damage does occur.
The buyer is responsible for return shipping charges and if a return label is emailed to you, that charge will be deducted from your refund payment. If your order qualified for free shipping, that cost will also be deducted from your refund payment. If you received an item that was damaged or defective, and notified us about the issue right away, we will pay all shipping costs. All returns can be shipped to:

Safe Haven Music
237 Long Beach Rd
Island Park, NY 11558

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

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