Rondo Music
Rondo Music
Rondo Music

Rondo Music

About The Company:
Rondo Music is an American owned and operated family business, founded in 1959. Rondo Music sells a variety of musical instruments including electric guitars, acoustic guitars,…
About Rondo Music

About The Company:
Rondo Music is an American owned and operated family business, founded in 1959. Rondo Music sells a variety of musical instruments including electric guitars, acoustic guitars, guitar amps, banjos, and a variety of over mostly stringed instruments. Our primary on line focus is Agile Guitars, Hadean Guitars, Sprite Guitars, Brice Basses, SX Guitars, and CNB Cases. Since 1985 Rondo Music has built these custom brand instruments to our specifications based on our customer's requests. The instruments are imported from a variety of countries including China, Taiwan, and Korea.

Who Should Buy a Rondo Music Branded Guitar? In general, these guitars are great for beginners or novice players to learn on. They are all full sized (same size as a standard electric guitar or bass guitar). They stay in tune and the necks are straight. They are also good for expert players who need a guitar to “kick around with”. Something they can bring to a friend's house, and not worry about scratching, like they would with a $1000 American made guitar. In general the Brice basses and Agile guitars offer slightly improved quality and some upgraded features (such as maple quilt tops) over the SX, Douglas and Valencia models. However, the cost of these models is higher as well.

Where Can I Buy SX/Douglas/Hadean/Agile/Brice Products? These products are distributed by a number of companies throughout the world. In the United States and Canada, Rondo Music is the only reseller. The brands are frequently auctioned on, sold on amazon or may be purchased directly from Rondo Music. Other companies may distribute these products but usually under their own brand name. These guitars are essentially the same guitars with a different name printed on them.

Shipping: We ship anywhere in 50 United States, Puerto Rico and Canada. We also ship to Western Europe: Overseas buyer are responsible for customs duty and ups brokerage changes, which will be added to you bill and due upon receipt of order. Customs duty and brokerage charges (for orders outside the US) are not refundable for any reason. Please note that we do not ship to PO boxes and require a physical address. We typically ship within 1 to 2 business days, but maybe a bit longer during holidays or bad weather events (we ship from New Hampshire)

Return Policy: If you received an incorrect item or items are received damaged, the item must be returned within ten days of receiving. Items may be returned for any other reason within 30 days of receiving. Customers that received the wrong item or damaged items may elect to have the item replaced or refunded. All shipping charges will be refunded to the customer (as long as return shipping costs does not exceed shipping to customer’s location). Items that are being returned for other reasons will not have shipping charges refunded. These items must be returned in new condition. Any items that have been modified by the customer are not returnable. Sheet music, software, CD samples, or any instrument played with the mouth such as harmonicas, microphones, etc. are not returnable unless incorrect items are received or they are received damaged.

Shop Website

Shipping Policy

We ship with tracking to the continental United States. During non holidays we process and ship out orders within 1 to 2 business days. Please allow for extra time during holidays when UPS and Fedex are closed (Memorial Day, Labor Day, Christmas, New Years Day, 4th of July etc).

Return Policy

New Items

Returnable within 30 days of delivery.

Used & Vintage Items

Returnable within 30 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Full Refund for Incorrect or Damaged Items:
To receive a full refund, including shipping, for incorrect or damaged items, items must be returned within 10 business days. Shipping charges will be refunded for ground shipping only.

Returns for Any Reason within 30 Days:
You may return items for any reason within 30 days of receiving them, but shipping charges will not be refunded. These items must be returned in new condition.

Wrong or Damaged Items Replacement Option:
Customers receiving wrong or damaged items have the option to request a replacement or refund.

Return Shipping Refund Details:
Return shipping refunds will not exceed regular UPS Ground shipping rates (not express shipping rates) to your location.

Processing and Insurance:
Returns and exchanges will typically be processed within one week of receipt. Items that are lost or damaged in transit are not refundable, so if you elect to send items back on your own we recommend insuring return shipments and obtaining a tracking number.

Items Ineligible for Return:
Custom order items and items modified by the customer are not eligible for return or refund. Items shipped outside of the United States are ineligible for returns.

International Orders:
Orders shipped outside of the US and Canada are not refundable.

We only warrant products within the United States. Items held for over 30 days may be returned for repair or replacement with prior email approval. Return shipping charges are not covered by the warranty. Modifying items voids the warranty.

Return Process:
Include a copy of your original receipt with all returns. Please indicate the reason for the return on your receipt.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

Oops, looks like you forgot something. Please check the fields highlighted in red.