Tundra Music INC
- Whitby, Canada
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Tundra Music has been in business for over 35 years providing quality musical instruments to musicians all over the world. With a high level of expertise in high end and vintage instruments you can be rest assured all of our products are of the utmost quality. All the products that enter our doors are thoroughly inspected and tested for quality assurance. We have thousands of products some of which are not posted online so feel free to contact us if your looking for anything in particular. We offer Trades, Financing and Lay Away options to all of our customers on most of our products. All orders received are reviews and process in a timely fashion ensuring the item purchased is delivery promptly and as described. Feel free to contact us about any products on our Reverb page and we will more than happy to assist you.
Shipping Policy
All instruments are setup and professionally packaged prior to shipment. We generally ship items 1 day after receiving cleared payment- exceptions apply. International buyers are responsible for any and all custom fees, taxes, duties and e-waste recycling fees, etc. Canadian buyers are subject to applicable taxes.
Tundra Music is not responsible for any import duties or fees within the receivers country.
Any items sold below original listed selling price will be considered a final sale.
Return Policy
New Items
Returnable within 2 days of delivery.
Used & Vintage Items
Returnable within 2 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Returns must be shipped within this 2-day guarantee period. All returned items must be in the original packaging including the warranty card and owners manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 25% restocking fee. The buyer is responsible for all shipping costs. Returns are only valid with BUY IT NOW unless otherwise agreed upon. International buyers are responsible for the cost and acquiring any relevant permits or authorizations for the return of any goods containing controlled species. The buyer will also be responsible to pay all reverb listing and final value fees incurred during the transactions. Items marked demo are sold with in store warranty, no refunds only exchange, original shipping cost paid by the seller must be paid back by the buyer upon return and return shipping is the buyers responsibility.
Tax Policies
| Region | Rate | ||||
| Alberta, CA | 5.0% | ||||
| British Columbia, CA | 5.0% | ||||
| Manitoba, CA | 5.0% | ||||
| New Brunswick, CA | 13.0% | ||||
| Newfoundland and Labrador, CA | 13.0% | ||||
| Northwest Territories, CA | 5.0% | ||||
| Nova Scotia, CA | 15.0% | ||||
| Nunavut, CA | 5.0% | ||||
| Ontario, CA | 13.0% | ||||
| Prince Edward Island, CA | 5.0% | ||||
| Quebec, CA | 5.0% | ||||
| Saskatchewan, CA | 5.0% | ||||
| Yukon Territory, CA | 5.0% | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||