Rock & Soul
Rock & Soul

Rock & Soul

For 40+ years, Rock & Soul has been New York City's premier shop for DJ and Sound Equipment.
About Rock & Soul

For 40+ years, Rock & Soul has been New York City's premier shop for DJ and Sound Equipment.

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Shipping Policy

DJ Equipment and gear ships free to the continential US via either UPS or USPS. Music and record orders $99+ will ship free as well. Rare exceptions may apply in the case of oversized and overweight items.

Fast Shipping Policy

You can't wait to get your gear. We want to get it to you fast. Most orders are shipped within 24 - 48 hours, but some exceptions may apply. 2-day air shipping applies to orders placed by 1PM. Orders after 1PM will go out the following day. If you have special shipping requests please call 1-800-513-1360. We do our best to accommodate wherever possible.

Return Policy

New Items

Returnable within 14 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

No Hassle Return Policy

Change your mind? Not 100% satisfied? No problem.

Send back your merchandise within 14 days and we'll refund your money. No hassles!

Very reasonable rules:

Contact usthrough Reverb to issue a refund
Pack up your merchandise with the Return Authorization Number and send it back via UPS
Upon receipt, we'll inspect the item to ensure it's in "brand new" or "like new" condition to allow for resale
Items that are unopened and deemed "brand new" receive a refund for the full purchase price (including tax)
Items that are opened but resaleable and deemed "like new" will receive a refund for the full purchase price (including tax) minus a 20% restocking fee. The return shipping fee will be covered by the buyer.
Items in "used" condition will incur additional restocking costs based on our determination of resaleability
Our shipping costs are not refundable
Exclusions: Items without RA#, clearance and open box items, vinyl & CDs, out of production items, special orders, items used by mouth or ear, pure software products
Full Warranty, Always

Manufacturers only honor the warranty of items sold through their authorized dealers. Rest easy. Rock and Soul is an authorized dealer for EVERY brand we sell. In addition to our money-back guarantee, your gear will always be protected by the manufacturer's full warranty.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Armed Forces Africa, Canada, Europe, Middle East, USCalculated at checkout
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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