Hey Pro Guitar Shoppers! PGS has closed its retail shop, but you can explore the best pedal deals right here on Reverb. Visit the Reverb.com/ToneReport for updates on pedal news and more videos from Andy.
Not unlike countless rock bands, ProGuitarShop’s humble beginning started from a garage in Portland Oregon. Emerging in 2004 as an eBay store selling used amps and guitars, as well as parts and accessories, ProGuitarShop.com formally was born in 2007 launching their website dedicated to boutique guitar effects.
Toward the end of 2007 PGS pioneered a new video marketing platform that is widely used today. One at a time, a library of product demonstration videos commenced and has since grown into the world’s largest video demo library. These videos also introduced the viral, cult-like following of Andy, PGS’s primary video personality and effects aficionado. His demonstrations have shown people around the world what these boutique items can do, while simultaneously putting a new spin on Internet marketing.
Not only has their video marketing taken PGS to new heights as a global retailer of boutique instruments and effects, but the viral nature of their social media marketing has opened an entirely new demographic of players around the world and brought the once small boutique market to the forefront of today’s electric guitar retail industry.
Shipping Policy
We take pride in our packaging and speed of delivery. All shipments will be packed safely in boxes and bubble packing material.
Pro Guitar Shop will ship completed orders Monday-Friday. Orders placed and paid before 1:00 p.m PST will ship that same day. All completed orders after the cutoff time will ship the following business day. We do not ship on Saturday or Sunday.
All shipments are insured.
Domestic Shipping
Orders shipping within the United States with USPS Priority Mail will have delivery confirmation and in some cases a signature requirement (orders over $250 or if a shipping address has an apartment, suite, or office number).
Orders for multiple items, or large items will ship UPS Ground. Delivery time is up to 5 days in the United States.
To request a shipment without a signature requirement please message us once you place your order.
International Shipping
International shipments will ship USPS Priority International. Customs processing time varies greatly depending on the country and are not included in USPS shipping time estimates. We prefer USPS Priority because it is safer and faster. If you want to First Class international to save on shipping cost, please message and we can offer that service.
Shipping rates are shown on item listings and reflect the cost of the shipment and do not include any VAT, Customs, duties, or taxes. International shipments are subject to import taxes by the destination country upon receipt. All payment for import taxes on international shipments are the sole responsibility of the buyer. Orders that come back to PGS as not claimed or refused by the customer will receive a refund for the product. Shipping will not be refunded. Please watch tracking on your shipments to be aware of customs processing and delivery.
Contact a PGS representative for specific shipping questions via messaging.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||