
Pro Music Store
- Markham, Canada
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Pro-Music has been providing quality music lessons in the Markham area since its establishment in 1998. Music plays an important role in our lives, so our goal is to provide musical instruments and instruction to all lovers of music.
Shipping Policy
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message. Shipping charges are non-refundable, however, we will refund your original shipping cost from Pro-Music if you are returning an item because of an error on our part or we have determined that the product is defective.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Shipping your Return back to the Pro-Music Store
All returned items must be in the original condition as you purchased it, in original packaging, with all manuals and warranty card. Returns should show no signs of wear or abuse otherwise the return will be refused.
Shipping and handling charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part or we have determined that the product is defective.
All returns are subject to a minimum 15% restocking fee except for shipping errors on our part or manufacture defective items (restocking fee rate at Pro-Music Store's sole and arbitrary discretion). The actual freight charge for both ways will be deducted from your refund on top of the restocking fee.
Return within 7 days
All the item(s) must be returned in its original condition along with your receipt or packing slip that came with the order within 7 days of the date you receive your order.
Return Exceptions
Mouthpieces, woodwind instruments, brass instruments, open packages of reeds, harmonicas, software, headphones, ear plugs, microphones, cartridges, opened strings, print music, books, CD's, videos and limited edition items may not be returned under any circumstances.
Tax Policies
Region | Rate | ||||
Alberta, CA | 5.0% | ||||
British Columbia, CA | 5.0% | ||||
Manitoba, CA | 5.0% | ||||
New Brunswick, CA | 13.0% | ||||
Newfoundland and Labrador, CA | 13.0% | ||||
Northwest Territories, CA | 5.0% | ||||
Nova Scotia, CA | 15.0% | ||||
Nunavut, CA | 5.0% | ||||
Ontario, CA | 13.0% | ||||
Prince Edward Island, CA | 5.0% | ||||
Quebec, CA | 5.0% | ||||
Saskatchewan, CA | 5.0% | ||||
Yukon Territory, CA | 5.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||