Oxbow Audio Lab

Oxbow Audio Lab is home for unique, boutique, handcrafted effects pedals from talented builders from around the Globe. An Independent, Canadian retailer working alongside Athena Guitars. Bringing Cana…
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About Oxbow Audio Lab

Oxbow Audio Lab is home for unique, boutique, handcrafted effects pedals from talented builders from around the Globe. An Independent, Canadian retailer working alongside Athena Guitars. Bringing Canadian boutique pedals to the world market. We offer free shipping in Canada and USA on most new pedals and some used as well.

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Shipping Policy

Shipping is fulfilled with UPS, Purolator or Canada Post. Accessories and strings will be shipped using Canada Post depending on the region. Typical delivery time in Canada is 1-3 business days (weekends excluded) and 2-5 business days in continental USA. Shipping with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message.

Return Policy

New Items

Returnable within 30 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alberta, CA5.0%
British Columbia, CA5.0%
Manitoba, CA5.0%
New Brunswick, CA15.0%
Newfoundland and Labrador, CA13.0%
Northwest Territories, CA5.0%
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More