Shipping Policy
I will ship with tracking to the continental United States. Alaska, Hawaii, and international shipments may incur additional charges.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 1 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
🔧 Special Conditions – Olympus Productions, LLC
Thank you for choosing Olympus Productions, LLC. We specialize in professional audio, staging, and production equipment. Please review the following terms before making a purchase:
🔁 Returns & Refunds
All sales are final unless the item is defective or significantly not as described.
Any issues must be reported within 48 hours of delivery.
Items returned without prior approval will not be accepted.
Refunds (if approved) will be issued after inspection, and may be subject to a restocking fee up to 15%.
🚚 Shipping
Orders typically ship within 1–3 business days.
Signature confirmation may be required for high-value items.
Buyer is responsible for providing accurate shipping information. Re-delivery or rerouting costs are the buyer's responsibility.
💻 Software & Licensing
No plugin or software licenses (e.g., UAD, Waves, iLok) are included unless explicitly stated.
Some licenses cannot be transferred without returning the associated hardware. In those cases, buyer covers return and re-ship costs.
⚙️ Used Equipment
All used gear is fully tested and confirmed functional prior to shipping.
Items may show cosmetic wear consistent with use in professional environments.
Buyer assumes responsibility for compatibility and setup.
⚡ Liability
Olympus Productions, LLC is not responsible for damage due to improper setup, misuse, or third-party connections.
We recommend professional installation for all system components, especially power distribution and integrated rack systems.
📩 Please message us before purchase if you have any questions. We’re happy to clarify gear specs, compatibility, or shipping details.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||