Official Martin Guitar Shop
- Nazareth, PA, Estados Unidos
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C. F. Martin & Co.® has been making the finest handcrafted acoustic guitars for nearly two hundred years. For some of the biggest names and the most revered musical legends across every genre and every decade. And we’ve been doing it with pure artistic passion, a deep love for all things music, and an unwavering commitment to our community and the environment.
Política de envío
I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.
Políticas de retornos
Productos nuevos
Se puede devolver durante los 30 días posteriores a la entrega.
Productos usados y vintage
No se puede devolver
Términos generales
El producto debe ser devuelto en la condición en que originalmente se envió con el empaquetado original y sin ninguna señal de uso. El comprador asume la responsabilidad de todo costo de retorno al menos que el producto fue recibido en condiciones distintas a la que fue descrito.
Condiciones especiales
30-Day Satisfaction Guarantee
Martin Guitar is committed to providing you with a world-class shopping experience and a quality instrument for life. If you’re not satisfied with your purchase for any reason, you may return it for a refund to the credit card on file or identical replacement product within 30 days of shipment. Strings, guitar accessories and disposable care and cleaning products, special orders, and instruments with added modifications are not eligible for return.
How Do I Return a Product?
All returns and exchanges must be initiated through customer service return authorization.
Contact customer service through our website. Our customer service team will respond to your inquiry as quickly as possible. You will receive a return authorization number and instruments for return shipment from our team directly.
Please allow 3 – 7 business days in the event of a refund. Processing time may vary contingent on return volume.
What If My Product Was Damaged Upon Arrival?
A damaged or defective product may be returned for a full refund. Products are considered damaged or defective at the discretion of Martin Guitar. If damage is found to be caused by the consumer, this may affect the refund.
Aside from reported damages or defects, all returned items must be in their original condition, and shipped in their original packaging with no signs of wear, “dings” (surface damage), scrapes or scratches, and include all original manuals, booklets, accessories, etc. (if applicable). Returns must include a copy of the packing slip and reason for return.
Will I Be Charged Shipping Fees?
Return shipping charges are the responsibility of the consumer. If the product is deemed to be defective, Martin Guitar will assume responsibility for return shipping charges.
We understand unexpected things may happen in transit, so we recommend you insure your package when shipping back to us. If your return order sustained damage during shipping, please file a damage claim with your chosen shipping carrier and contact us through Customer Service.
Will I Be Charged a Restocking Fee?
You are responsible for all shipping and handling charges on returned items. However, if we determine that an item had a manufacturing defect, Martin will pay for return shipping. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
Returns may be subject to a 10% restocking fee unless we determine in our sole discretion that the item has a manufacturing defect. All returns are subject to inspection. Items that are not in their original condition and exceed the damage claims described above may incur additional fees or be ineligible for return.
Políticas fiscales
| Región | Tasa | ||||
|---|---|---|---|---|---|
| Alabama, US* | Se calcula al finalizar la compra | ||||
| Alaska, US* | Se calcula al finalizar la compra | ||||
| Arizona, US* | Se calcula al finalizar la compra | ||||
| Arkansas, US* | Se calcula al finalizar la compra | ||||
| California, US* | Se calcula al finalizar la compra | ||||
| Colorado, US* | Se calcula al finalizar la compra | ||||
| Connecticut, US* | Se calcula al finalizar la compra | ||||
| District of Columbia, US* | Se calcula al finalizar la compra | ||||
| Florida, US* | Se calcula al finalizar la compra | ||||
| Georgia, US* | Se calcula al finalizar la compra | ||||
| Hawaii, US* | Se calcula al finalizar la compra | ||||
| Idaho, US* | Se calcula al finalizar la compra | ||||
| Illinois, US* | Se calcula al finalizar la compra | ||||
| Indiana, US* | Se calcula al finalizar la compra | ||||
| Iowa, US* | Se calcula al finalizar la compra | ||||
| Kansas, US* | Se calcula al finalizar la compra | ||||
| Kentucky, US* | Se calcula al finalizar la compra | ||||
| Louisiana, US* | Se calcula al finalizar la compra | ||||
| Maine, US* | Se calcula al finalizar la compra | ||||
| Maryland, US* | Se calcula al finalizar la compra | ||||
| Massachusetts, US* | Se calcula al finalizar la compra | ||||
| Michigan, US* | Se calcula al finalizar la compra | ||||
| Minnesota, US* | Se calcula al finalizar la compra | ||||
| Mississippi, US* | Se calcula al finalizar la compra | ||||
| Missouri, US* | Se calcula al finalizar la compra | ||||
| Nebraska, US* | Se calcula al finalizar la compra | ||||
| Nevada, US* | Se calcula al finalizar la compra | ||||
| New Jersey, US* | Se calcula al finalizar la compra | ||||
| New Mexico, US* | Se calcula al finalizar la compra | ||||
| New York, US* | Se calcula al finalizar la compra | ||||
| North Carolina, US* | Se calcula al finalizar la compra | ||||
| North Dakota, US* | Se calcula al finalizar la compra | ||||
| Ohio, US* | Se calcula al finalizar la compra | ||||
| Oklahoma, US* | Se calcula al finalizar la compra | ||||
| Pennsylvania, US* | Se calcula al finalizar la compra | ||||
| Puerto Rico, US* | Se calcula al finalizar la compra | ||||
| Rhode Island, US* | Se calcula al finalizar la compra | ||||
| South Carolina, US* | Se calcula al finalizar la compra | ||||
| South Dakota, US* | Se calcula al finalizar la compra | ||||
| Tennessee, US* | Se calcula al finalizar la compra | ||||
| Texas, US* | Se calcula al finalizar la compra | ||||
| Utah, US* | Se calcula al finalizar la compra | ||||
| Vermont, US* | Se calcula al finalizar la compra | ||||
| Virginia, US* | Se calcula al finalizar la compra | ||||
| Washington, US* | Se calcula al finalizar la compra | ||||
| West Virginia, US* | Se calcula al finalizar la compra | ||||
| Wisconsin, US* | Se calcula al finalizar la compra | ||||
| Wyoming, US* | Se calcula al finalizar la compra | ||||