Nottingham City Guitars
- Nottingham, United Kingdom
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Nottingham City Guitars, established in 2014, operates from a purpose built workshop & showroom in Nottingham's historic Lace Market. We now concentrate on hand making original NCG Guitars. Guitars are original designs complete with our own hardware and bridges. Guitars are custom made to order, we also have shop stock available for sale. Prices from around £1500. Open by appointment at any reasonable time. Contact by email [email protected]
We also stock Mastery Bridge, Bigsby, vintage pickups, spares and the occasional vintage guitar or amp.
Please view our website for more details. We are a UK based bricks & mortar manufacturer / retailer. We also take orders via email.
Shipping Policy
Found your dream guitar but how do you get it home ? We ship world wide, fully tracked, insured & signed for. Buyers must track packages and respond to all delivery requests from the courier. It is the buyers responsibility to facilitate delivery.
Alternatively we will securely pack instruments for collection by buyer’s own courier. Personal UK delivery is also an option.
We will only ship to the Reverb approved account address.
International customers please note all VAT, taxes, duties or other charges, CITES fees & licences related to import and shipping are the responsibility of the buyer. EU buyers beware you are now liable for taxes and duties. Returns will not be accepted because taxes need to be paid by the receiver / buyer.
CITES (Washington Convention) - where CITES rules are imposed on any guitar (most commonly Brazilian Rosewood finger boards - which is most Rosewood Fenders & Gibsons pre-1967) we will comply with the Law in the UK and provide all necessary documentation and export permits required for the instrument to leave the UK. It is the buyer's responsibility to ensure that all necessary permits are obtained for import in to their chosen country.
It is the buyers responsibility to pay all CITES fees for importation and advise of the port of entry required for their country - this is essential !! If in doubt ask !!
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Special conditions take precedent over Reverb General Terms & Fees and Charges.
All overseas / EU buyers beware you are liable for taxes and duties in your country. Returns will not be accepted because taxes need to be paid by the receiver / buyer or remain unpaid by the receiver / buyer.
All guitars, or other products, come with a 7 day approval period. "As-Described" is a guide only, buyers should rely on photographs supplied. The approval period is for the buyer to make sure that the guitar is in satisfactory condition and authentic. Returns will not be accepted because the buyer doesn’t like the way an instrument plays or sounds or other personal preferences. The buyer must notify us if they want to return the item within the approval period. All returns must be approved by us prior to return. Upon safe return of the goods in original condition we will refund the purchase price minus any Customs charges, card fees, exchange rate or finance costs. Shipping expenses, CITES fees & Customs / handling charges will not be refunded. All Customs charges payable on goods re-entering the UK are the responsibility of the buyer, including warranty returns. We do not charge and cannot recover VAT. CITES licences are the responsibility of the buyer.
Refunds can only be made by the original method used to pay for the goods. All Goods returned, including those under Distance Selling Regulations, will be at the customer’s own expense. Outbound costs incurred will not be refunded whether the guitar or goods were shipped free of charge or otherwise. All returned items must be insured at their full value at the customer's expense and remain the customer’s responsibility and risk until received in good order by Nottingham City Guitars. "Signed for delivery" is not deemed as acceptance of returned goods or satisfactory condition of goods.
Instruments that have been altered, tampered with or damaged cannot be returned. Instruments cannot be returned as faulty or defective where a specific defect was previously advised to the customer at or before the point of sale. Defects and wear in wood, paint and metal finishes, frets and finger boards are to be anticipated and likely with pre-owned instruments and such defects will not be acceptable as reason for return. We would prefer all customers to inspect and play their chosen instrument before purchase.
CITES - where CITES rules are imposed on any guitar we will comply with the Law in the UK and provide all necessary documentation and export permits required for the instrument. It is the buyer's responsibility to ensure that all necessary permits are obtained and pay the cost of permits for import in to their chosen shipping country. CITES rules are applied internationally but administered differently in different countries, particularly with regard to licences for import & export.
It is the buyers responsibility to pay all CITES fees for importation and advise of the port of entry required for their country - this is essential !! If in doubt ask !!
New goods & products are sold subject to manufacturers warranty conditions.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||
Manufacturers and Safety Information
NCG Guitars are designed and handmade in the UK. All parts, with the exception of machine heads and some electrical components, are made in the UK. Pickups are hand wound and usually UK manufactured, this will be specified for each individual guitar.