NorthernLightsMusic.com
- Littleton, NH, United States
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Nestled in the rugged mountains of northern New Hampshire, along the banks of the mighty Ammonoosuc River, lies Northern Lights Music. Dead center in one of the award-winning classic Main Streets in America, personal service and small town charm combine to create the finest experience for the guitar collector or veteran musician. Since 1978, Northern Lights Music has been a destination for the discerning guitarist with the region's largest selection of high quality instruments.
Shipping Policy
Shipping on orders over $200 is free for all orders of new items. Shipping on used instruments and orders under $200 is calculated at checkout. Shipping on clearance/closeout items is a flat fee. We only ship to the continental USA. International shipping is available by quote.
International Shipments: We are happy to provide you with an international shipping quote, simply e-mail us at [email protected] with the instrument you are interested in and your shipping address.
Return Policy
New Items
Returnable within 2 days of delivery.
Used & Vintage Items
Returnable within 2 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Exchanges & Returns
Every instrument we sell is carefully selected and professionally set up. We want you to feel confident in your purchase — and to end up with the right instrument for you.
For that reason, we offer a 48-hour approval period.
Please contact us by phone or email within 48 hours of confirmed delivery if you would like to arrange an exchange or return.
Exchanges
We always prefer to help you find the right fit.
If the instrument isn’t quite right, we’re happy to assist you in moving into another in-stock piece within the 48-hour window. Any price difference will be applied accordingly.
We provide a prepaid return label (and UPS pick-up service upon request). The cost of return shipping will be deducted from your exchange credit.
Returns
If you decide on a refund instead:
• Requests must be made within 48 hours of delivery
• Refunds are issued less outbound shipping costs and payment processing fees
• We provide a prepaid return label; the return shipping cost will be deducted from your refund
• Please allow 7–10 business days for inspection and processing once received
Condition
Returned instruments must be in saleable, 100% original condition, including:
• Original case
• All packaging materials
• All included accessories and paperwork
Instruments that show wear, damage, modification, or missing materials may be subject to an adjustment, assessed at our discretion.
Final Sale
The following items are not eligible for return or exchange:
• Custom or special orders
• Modified instruments
• Layaways
• International purchases
• Electronics (including amplifiers and pedals)
• Accessories and apparel
• Purchases involving trades
• Closeout or discounted items
• Items marked “non-returnable”
We appreciate your understanding. These policies allow us to maintain the quality and integrity of the instruments we offer while giving you the opportunity to purchase with confidence.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||