Music Express Canada is a wholesale distributor of all things guitar. Our line of Fishbone Guitars are created to our specifications by guitar players for guitar players, no middle man, so we pass savings to you! Canadian Distributor for Mooer Audio, Moen FX Canada, Hot Box Pedals, Tone City, Movall Audio Canada, ROWIN, Dr.J, TH-Elite, Caline, Joyo, AxeTec Parts, Fishbone Guitars, Thunder Audio, M.E.C To become an Authorized dealer in Canada contact us.... ****Check out our SALES! from 10% to 15% on selected brands.****
Shipping Policy
I will ship with tracking to the listed regions. Canada, Unites States, Alaska, Hawaii. UK, Australia, Austria, Belgium, Brazil, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom. To negotiate shipping rates to other locations, please send me a message. Taxes and Duties ( Excluding Canada and the USA ) are not part of our shipping fees, you are responsible for those according to your country's tax and duty policies.
Buyers from the USA will not be affected by any import duties if the total amount is less than 800$.
Buyers from Canada ,we do not charge duty or tax.
Return Policy
New Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Returns
· We will accept refunds or exchanges within 7 days of the receipt of the item. Item must be in original condition to receive a full refund.
Our return policy only covers the amount the item was bided on, NOT any of the shipping costs!
Also, packaging must be undamaged and complete; A 15% restocking fee will be imposed. We reserve the right to refuse returns in which the value has been diminished in some way. We also have the right to refuse returns for any other reason except defective product.
Shipping costs to and from is incurred by the buyer,including duties, brokerage and taxes.
· Before returning an item, please contact us FIRST for shipping instructions and to receive a return authorization number. Items returned without an authorization number will not be accepted.
** Promotional items we offer as free example like tuners etc may vary in color depending on stock availability at time of sale.Manufacturers from time to time will change specs or color etc on models they feel they have to, we are not held responsible for these changes. Digital effects require a higher power source ma as it is called, please be sure you have the correct supply to power these as in 99.9 % of the cases it is not a pedal failure it is the power source, most effect pedals do not come with a power supply, if we failed to insert that in our listings by mistake we are not obligated to send a power supply. We will always include what manufacturers supply us with **
Items purchased on sales or offer prices are non-refundable, in case of a defect the item will be replaced or refunded. Items must be returned via postal service, listed as return to country or origin for warranty clearly marked on the outside of the package.
***International orders.
All international orders (except Canada since we are located in Canada, and USA as you are $800 per single purchase exempt from Duty,) are subject to customs fees, taxes, duties, VAT, etc. These charges are NOT a part of the shipping charges, they are collected by your local customs agencies. Please learn about these charges before placing an order. Refusal to pay these charges results in "undeliverable" and "return to sender" packages. We do not refund shipping charges in these instances. If any charges incur in the return process, those charges may be subtracted from your refund.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

