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Moore Guitars

  • Evansville, IN, United States
  • Joined: Sep 2014
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Quick
Shipper

Moore Guitars has been a destination guitar shop in Southern Indiana for over 40 years! Recently, Moore Guitars has grown into an incredible new retail showroom and has become an international powerhouse with our world class website. In December of 2016, Guitar World Magazine featured Moore Guitars as one of the coolest guitar shops in America. We are proud to be a Top 10 Dealer for Paul Reed Smith Guitars, and have been since we became a dealer in 2013. We are a Breedlove Distinctive Dealer, and have been honored by Mesa Boogie with their Mark of Excellence designation. Moore Guitars is also an Authorized Dealer for such industry leading brands such as Taylor, Fender, Ibanez, Godin, Reverend, and much more. We are a NAMM Top 100 Dealer. Our staff is friendly and knowledgeable, and customer service is priority #1.

Thanks for visiting our Reverb Shop, we are proud to be a Preferred Seller, Quick Shipper, and a Quick Responder.

We go above and beyond Reverb’s policies when it pertains to guitars. Our 48 Hour Risk-Free Return Policy states that if you don’t like the guitar for any reason, contact us within 48 hours of it being delivered to your door and we’ll pay to ship it back! So, find your guitar on here and order it with the peace of mind that you will be totally satisfied with zero risk!

We’re your new favorite guitar shop…but don’t just take our word for it, let us prove it!

Be sure add our shop to your feed, we are adding killer new gear daily!

Shop Policies

Shipping Policy

We always ship the same day if your order is completed and paid for by 2PM CST on a weekday. We always include tracking info and we always require a signature unless you send us a direct message waiving Moore Guitars of all liability for shipping problems.
If you want your gear shipped quicker than standard FedEx Ground Service, please message us and we will be happy to work it out for you.
Thanks!

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 14 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

48-HOUR RISK FREE TRIAL PERIOD (Includes guitars, effect pedals; excludes speaker cabinets and amps). Returns for 100% refund will be issued if the customer expresses their desire to return the item by email, phone or Reverb Message, within 48-hours of receiving the product. If done so, Moore Guitars will issue a FedEx prepaid and insured shipping label via E-mail at our expense. We require that the item be return shipped within 24 hours of contacting Moore Guitars of your desire to return the item. If the item is not shipped within the 24 hour time period the you will be moved to the next tier of our return policy. This is our "try it out in your own jam room" return policy. Just FYI, this is not a "Gig it, and Return It" Opportunity. Items purchased during Official Sales Events are not eligible. See "After 48-Hours" for returns on these items. AFTER 48-HOURS Returns after 48 hours and up to 14 days may be authorized and a full refund will be issued for any item, for the purchase price. Moore Guitars will issue a FedEx prepaid and insured shipping label via E-mail. If your purchase originally qualified for free shipping, the actual shipping charges will be deducted from your refund, as will any/all return shipping charges. Returns occurring between 15 and 30 days will be exchanged for 100% toward a trade of equal or lesser value of in-store product, OR 85% of the purchase price less shipping to and from the customer. All returns for any reason and at any time must be cleared through a Moore Guitars Representative. No exceptions. Any damage due to shipping must be reported immediately upon receiving the item. If an item is damaged due to shipping, we will refund the purchase price and the shipping costs to ship the item back to Moore Guitars. All returned items must be complete, unregistered and in the original condition and packaging with all accessories and complete documentation (Owner's Manual, Warranty Card, quick start guides etc.) No returns on Special Orders, Pre-orders, Trades, Close-outs, or Blow-out items. IF YOUR PURCHASE ORIGINALLY INCLUDED EXPEDITED SHIPPING PARTIALLY OR TOTALLY PAID BY MOORE GUITARS, THOSE COSTS WILL BE WITHHELD FROM YOUR REFUND. IF YOU PAID FOR EXPEDITED SHIPPING, THOSE COSTS CANNOT BE REFUNDED Return requests on all non-domestic United States shipped items must be submitted via email or phone within 24 hours. A full refund will be issued less shipping costs to and from the buyer on any item once we have received it and inspected it. No refunds will be issued for non-domestic United States shipped items after the 24 hour window has closed. ALL RETURNS ARE SUBJECT TO AN INSPECTION BY A MOORE GUITARS REPRESENTATIVE AND A REFUND WILL ONLY BE ISSUED ONCE WE DEEM THE ITEM TO BE IN THE SAME CONDITION AS WHEN WE SHIPPED IT. Our return address is- Moore Music, 301 North Royal Avenue, Evansville, Indiana 47715 Thanks, The Crew at Moore Guitars

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

IN, US
7.0%
United States - WA, MN
Tax is calculated at checkout. Learn about why tax is required in this region.