Moniker Guitars

  • Austin, TX, United States
  • Joined: Feb 2015
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Shop Policies

Shipping Policy

Shipping is free within the continental United States.
International buyers, please contact us for rates.
International buyers are responsible for paying their country's duty/import tax/VAT

Return Policy

NEW ITEMS

Returnable within 7 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges.

Special Conditions

If for any reason you are unsatisfied with your custom Moniker guitar you may return it within 10 business days for a full refund. To return your Moniker guitar please call 512-843-2991 or email us at info@monikerguitars.com. If your guitar is damaged during shipping, please keep all of the packing materials and the box. Please notify us immediately by calling 512-843-2991 or emailing us at info@monikerguitars.com and we will gladly replace your damaged instrument.