Mission Synths
- San Francisco, CA, United States
- Send Message
Hours of Operation:
Mon/Wed/Th…
An electronic music hardware and record shop specializing in modular Eurorack, Sequencers, Drum Machines, Synths, and Effects, based in San Francisco, CA.
Hours of Operation:
Mon/Wed/Thurs/Fri 12-5pm, Sat/Sun 1-5pm
Check out our Social Media for product and in-store event announcements.
Shipping Policy
We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Please contact us through our contact form to begin the return process, and allow 24 hours for a response. Include your order number, item(s) you want to return, and reason for return in your message. Please check your spam inbox if you haven’t received a response within 24 hours.
Items that are sold as New may be returned for a refund within 14 days of the purchase (in-store) or date of shipment. New items returned within 15-30 days will incur a 15% restocking fee deducted from the refund. Mission Synths does not accept returns for new items that have been in the customer's possession for over 30 days. New items must be returned in the original undamaged packaging, including applicable accessories, and must be in original working condition fit for resale. Pre-Owned items marked as Excellent, Very Good, or Good may be returned within 7 days of purchase (in-store) or date of shipment (delivery), assuming there is no added damage to the item. Pre-Owned items returned within 8-14 days will incur a 15% restocking fee deducted from the refund. Please note items that are ineligible for return below.
If an item is defective, please check the manufacturer’s policy and warranty, as it may need to be serviced by them directly. Returns for defective items will follow a 30 days from date of purchase return policy to be considered.
If you received an item damaged during transit, please take a photo of the item, the damage, and the original packaging you received it in. Email the photos to us at [email protected].
Once the return is approved: Pack the item with all manuals, adapters, cables, etc. the original box, and place inside a shipping box or container. Items missing a box or accessories will be charged a 15% restocking fee from the refund. Please ship your return back to us within three business days of approval. Items shipped outside of the three business days risk being subject to a 15% restocking fee.
Customers are responsible for return shipping charges and shipping insurance for all returns, with the exception of defective items. If your order was originally shipped for free, the outgoing shipping cost will be deducted from the refund. Mission Synths is not responsible for any items damaged during return shipping.
Once your return is received, please allow 3 business days for us to process. Please note, customers abusing our return policy will be flagged.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||