Madrid Zen Gear sells with tempting and seductive prices, new, and mostly open-box and used cool both current and vintage gear, audio equipment and musical instruments for you to give them a new life in your productions and stages live around the world.
As Preferred Sellers, we have established a solid track record here on Reverb with consistently high feedback. While every order qualifies for Reverb Protection, buying from a Preferred Seller is an extra assurance that your experience will be great.
Madrid Zen Gear
• Accepts all forms of payment available to Reverb buyers.
• All listings are in stock and ready to be shipped after payment.
• All orders are covered by Reverb Protection. Orders must be carried out directly through the Reverb website or mobile app to qualify for Reverb Protection.
• We ship to Europe zone only. We don't ship directly to UK, USA, Russia.
But ...are you seriously interested on an item and you're located outside the listed regions? Just write to us, we could offer you a solution.
You can buy with confidence:
We are musicians who love gear. We do test the equipment and we also stand for reliable business: all our items are detailed and accurately described, resulting on issue-free transactions, smooth delivery and honest, transparent communication.
Please, fell free to ASK ANY QUESTIONS, we will be glad to answer ☺
★ ★ ★ ★ ★
Shipping Policy
We ship to Europe zone only
...but
Are you genuinely interested on an item and you're located outside the listed regions?
Keep reading, we could be happy to offer you a solution to this scenario : )
┏(-_-)┛'Pickup Only' listing option to ship outside the listed regions ┗(-_-)┓
• We could offer you an easy alternative option, where the buyer has the option of choosing the best courier or forwarder offer and order the shipping himself. If you are serious about an item, just write to us.
• We won't charge shipping costs on the pickup listing
We will take the shipping costs away on a new listing, only adding item packing & handling costs -not refundable. The buyer will have the option of choosing the best courier offer and order the shipping himself. When you as a buyer have found the offer that works best for you, you can then start the purchase on Reverb.
As a starting point:
Companies like eurosender dot com have usually good prices -we're in no way affiliated to this or other shipping company- as do forwarders like eshopwedrop dot com. To make an estimation of the cost you can write us and ask the package weight & dimensions and zip code and introduce these details on their web.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 3%
Used & Vintage Items
Returnable within 1 days of delivery.
Restocking Fee: 3%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
• Return Window
New items can be returned within 14 days. Vintage and used items can be returned within 1 day of receipt - except those marked "As-Described" - turn it on and play with it during the first day and if there's something wrong with it, you'd tell us right away.
• Items marked "As-Described"
Upon testing an item marked "As-Described", we usually try to describe any defects or malfunctions as accurately as possible, but other unobserved minor issues can arise and due to the years and electronic nature of a 'vintage' or a special item, we sell unique items strictly 'as is', only because we cannot offer warranties on parts that are decades out of their original warranties and we cannot control what other people do to our items once they leave here. Please, also have in mind that over time most gear could need some further adjustments, tech calibrations or repairs, thus some items are sold "As-Described" and not eligible for a return.
• Documentation
All related documentation to any transaction will be only provided by Reverb.
After the completion of a purchase within this marketplace, Reverb will issue a PDF receipt in the name of the user that makes the purchase which includes all the information of a commercial invoice. If you have a valid VAT number and you have set up a shop and entered a VAT number, then it will show up on the document along the company name on the shipping address.
• Refunds
Buyer receives full refund in their original payment method less any applicable packing, handling, shipping and re-stocking fees.
• Last important note:
International import tax, duty, vat, custom fees or any other charges are not covered by us, nor included in the shipping fees. These are the responsibility of the buyer.
Tax Policies
| Region | Rate | ||||
|---|---|---|---|---|---|
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||

