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Macdaddy Music

  • Champlin, MN, United States
  • Joined: May 2015
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Thanks for visiting our Reverb shop! Macdaddy Music has been in business for over a decade. We specialize in guitar & bass gear, offering a wide selection, quick (almost always free) shipping in the USA (and on select products worldwide!), and top notch service whether you're just buying a set of strings or an expensive tube amp. Feel free to call or email if you have questions on anything.

Shop Policies

Shipping Policy

All our shipments ship with tracking & are insured. We ship most orders the same day, M-F (if placed before 12:00PM CST). International shipping is no problem - a few select brands have shipping restrictions.

Return Policy

NEW ITEMS

Returnable within 30 days of delivery.

USED & VINTAGE ITEMS

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs.

Special Conditions

For items under warranty, items should be returned to the company/manufacturer responsible for the warranty. We're happy to help facilitate if needed.

Returns NOT in 100% like new condition are subject to a 15% restocking fee.

We reserve the right to refuse any return at our sole discretion if the product is returned in any condition we deem as unsaleable (very notable signs of wear, obvious abuse, water damage, smells from pets or tobacco, etc).

Buyer responsible for shipping costs both ways.

Pickups that have been installed cannot be returned with the exception of Seymour Duncan & DiMarzio pickups. Seymour Duncan pickups can be exchanged even after being installed within 21 & 30 days respectively from the date of purchase. Please email or call (218.260.4176) for details. If a pickup that has been installed has a problem please contact us or the manufacturer to pursue a warranty return/repair with the manufacturer.

Certain other items also cannot be returned due to health concerns. For example the Talk Box pedals that use a tube for operation with the users mouth.

International buyers:

- Import tax & duty may be assessed by your government. Buyers are responsible for this amount. We don't charge them or receive them. Please inquire with your local customs office to confirm rates & regulations. Additionally, for a variety of reasons, we don't devalue items on customs forms.

- No returns are allowed on international purchases. If an items does not function properly, it can be returned for a replacement, but the buyer is responsible for the added shipping charge to ship the item back to us (we will cover return shipping costs to you).

- We ship most items internationally, however the following brands are unable to be shipped outside of the USA due to dealer agreements: Wampler, Jim Dunlop, MXR, ISP Technologies, Pedaltrain, Voodoo Lab. Any international orders placed with items from these restricted brands will be held until we verify with you if you'd prefer to cancel that item or consider a similar product from a non-restricted brand.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

This shop collects taxes in the following regions:

Alabama*
Arizona*
Connecticut*
District of Columbia*
Iowa*
Minnesota*
New Jersey*
Oklahoma*
Pennsylvania*
South Carolina*
South Dakota*
Washington*
Wyoming*
*State sales tax is required in this region. Learn More