LightingelStore
- Palm Coast, FL, United States
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We carry products for event production, touring, houses of worship, universities, theme parks and of course for individual musicians, bands and DJ's. All of our products are brand new and factory sealed with the full manufacturers warranty.
Shipping Policy
Free S&H is only available in the 48 contiguous states, e-mail for international S&H or if you reside outside the continental USA and/or any of its protectorates. NOTE: All international and offshore shipments take an additional 3-5 days as our warehouse DOES NOT ship direct outside the continental USA. All duties, import taxes, VAT, etc. levied on international sales are the responsibility of the buyer.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Returns Information
Damage Products
All claims must be made within 14 days of the date of shipment (not receipt) for all deliveries. The claim can be initiated by you or a LightingelStore.com representative. All original packing materials and/or boxes must be saved and made available for inspection, in order for a damage claim to be considered by the shipper. LightingelStore.com will not be liable for any monies lost if the claim is not filed within the required time period.
Defective Products
LightingelStore.com offers a 14 day (from date of shipment) replacement or credit policy for defective products. Customers who do not want an item repaired or replaced can request an (RMA) return authorization number, however a 25% restocking fee will be assessed to cover testing, repair, cleaning and repackaging expenses.
Special Order / Custom Products
Non-defective special or custom ordered products (cannot) be returned!
Electronic Components
All electronic components / products (cannot) be returned!
Non-Defective Product Returns
Non-defective (Buyers Remorse) products can be returned within 7 days if returned unopened, for credit less S&H and a 25% restocking fee to cover testing, cleaning and repackaging expenses. In addition to this fee, a pro-rated charge (up to 100%) will be assessed for items that are returned incomplete or with non-resalable parts.
Return Notes
All returns must be pre-approved by applying for an RMA number (Return Merchandise Authorization). To accomplish this, please Email Us and include a description of the issue. Any item returned or refused without applying for an RMA, will be subject to a 25% restocking fee. Once your request has been received, you will be contacted within 1 business day with an RMA number and instructions for sending back the item(s). The RMA number, once provided, is valid for 2 weeks only. You must re-package any item(s) being returned as it was delivered to you, with all components, materials and documentation. If you received your item double boxed, it must be returned in this manner. Once shipped, Email the tracking number(s) to us with your LightingelStore order number. We will notify you via Email of your refund once we have received and processed the returned item(s). Return shipping costs are refunded only if the return is a result of wrong product shipment.
Product Warranties
All warranty service for original customers is provided by the manufacturer of the product. The customer is responsible for all shipping charges if any to the warranty location (check manufacturers policy). This warranty does not cover any loss of business, profits, or other consequential damage, either real or perceived, that may have resulted from any malfunction of the product. Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping, or infestation is not covered by this warranty. This warranty is also void if the manufacturer determines that the product has been damaged due to insufficient packaging during any return shipment. The manufacturer reserves the right to determine whether alterations have been made, or damages caused, by such facts that would serve to void the terms of this warranty.
Typographical Errors
In the event a product is listed incorrectly due to typographical, manufacturer data error, description and/or errors in pricing, LightingelStore.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, LightingelStore.com shall immediately issue a full credit to your credit card account.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||