Ken Stanton Music is now part of the Music & Arts family! Our orders are shipped from our fulfillment facility in Kansas City. Please inquire via Reverb messages for in store availability!
Founded in 1949 by Kenneth E Stanton, Sr., Ken Stanton Music has become the largest music retailer in the Southeast and ranks in the top 50 dealers in the country. We offer competitive pricing to all of our customers, and strive to make every experience personal and rewarding. Ken Stanton Music has all levels of instruments to satisfy the beginner, hobbyist or professional.
Shipping Policy
We will ship within the continental US via UPS Ground or USPS.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 30 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Note: New items with quantities of less than 5 may be open-box or display models. Please contact us with further questions regarding any specific product listed in our store.
We accept returns unless otherwise specified on the ad.
Returns - Online Purchases
Most of our products are backed by our 30-Day Satisfaction Guarantee. If you are not completely satisfied, you may return most items within 30 days of the shipment dated for a refund, exchange or store credit. When returning merchandise ordered from Ken Stanton Music (this includes consumer orders and school orders), return shipping costs are not eligible for refund.
100% Satisfaction Guarantee:
Ken Stanton Music guarantees to go the extra mile to make sure you are completely satisfied. Our knowledgeable, friendly Sales Associates are dedicated to making sure you are happy with your purchase and the price you've paid.
Exchanges - Online Purchases
Free product exchanges within 30 days:
Contact us to make an exchange. We'll set up the exchange for you and send you a prepaid label for return shipping!
Shipping for exchanged products is always free!
There will be no return charge for shipping if we sent the wrong item or if it arrived damaged.
Return your item to us in the original packaging. Affix the pre-paid label to your box and drop at the nearest UPS location. Be sure to cover the original shipping address on the outside carton. For your protection, be sure to retain the tracking number. Insurance is automatically covered!
Please contact Customer Service at 770-427-2491 to obtain a Return Authorization Number for the following:
-For simple product returns within 30 days
-Exchanges or returns on Oversized Items
-Items in Multiple Boxes
-Items larger than 40 lbs
We recommend using FedEx or UPS when returning items, please use the original packaging and boxes. Be sure to cover the original shipping address on the outside carton. For your protection, be sure to retain the tracking number. Please insure the package for the value of the merchandise. Unfortunately, we cannot refund your original shipping charges.
Send your return to:
Ken Stanton Music
Attn: Returns Dept.
(Your RA#)
119 Cobb Pkwy N
Marietta, GA 30062
Microphones, wireless products, recording equipment (Multi track, Hard Disk, DAT, CD, Tape Recorders and Duplicators) are returnable for In House Credit (IHC) credit only. Please contact customer service for more information about an IHC.
Restock Fees - Items that are returned in less than new condition will be assessed a 15% restocking fee. Order shipments that are refused are subject to a 15% restocking fee.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||