Welcome to “Ikebe Music Japan” !
For over 48 years, we Ikebe Music has been working with one aim in mind ; putting a smile on customer’s faces and enriching their artistic life through musical instruments. We have specialty stores specializing in each musical instrument at Tokyo and Osaka in response to the needs of various customers.
Our stores open 11:00 to 20:00 7days a week
Business Hours for Overseas Customers is Mon to Fri / 10:00 to 18:00 (We will have holidays on August for summer vacation and year end/new year holidays with advanced notice.)
Shipping Policy
All these shown shipping cost are "guide price".
We will quote actual shipping cost upon a request.
INTERNATIONAL SHIPPING :
Yes, we ship worldwide.
Please kindly be noted currently due to the covid-19 worldwide infection and rapid reduction of air traffic, there is huge delay and suspension on the EMS delivery.
So we are using FedEx with special discount rate instead.
Tax, Duty and Import Fee :
*Japanese consumption tax is not required for international shopping.
*However you may be required to pay duty, tax and import fee when receiving your items in your country.
*You must pay all these duty, tax and fee as receiver/importer and we do not cover any of them.
*If you would like to know it before placing order, please ask your local custom office / FedEx contact for details.
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 3 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Reverb's shipping address must match the address registered in your PayPal account.
Additionally, packages addressed to PO boxes cannot be shipped.
Even before the package is shipped, Buyer will be required to pay the Paypal fee of the original transaction (approximately 4% of the payment amount) in case of order cancellation due to shipping address issues, mistake payment or customer convenience.
Exclusively in the case of if the product is incorrect, damaged, and defective, we will accept returns. Please contact us within 3 days from receiving the product. Please do not discard any of the packaging, manuals and all items that you received with the product. For any other reason, we do not accept returns and cancellation.
Tax, Duty and Import Fee :
*Japanese consumption tax is not required for international shopping.
*However you may be required to pay duty, tax and import fee when receiving your items in your country.
*You must pay all these duty, tax and fee as receiver/importer and we do not cover any of them.
*If you would like to know it before placing order, please ask your local custom office / FedEx contact for details.
Tax Policies
Region | Rate | ||||
JP | 10.0% | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||