HEADLESSUSA - Your Trusted Source For All Things STEINBERGER
- Winthrop, MA, United States
- Send Message
Welcome to HEADLESSUSA, your trusted source for all things STEINBERGER! With years of experience and a deep passion for the unique sound and design of STEINBERGER instruments, we are dedicated to providing fellow enthusiasts with the finest gear, parts, and accessories.
Today, we are proud to be recognized as a leading authority on STEINBERGER products, offering an extensive selection of both new and vintage instruments, as well as hard-to-find parts that keep these iconic instruments playing and sounding their best.
At HEADLESSUSA, we believe in quality, authenticity, and exceptional customer service. Whether you're a seasoned musician, a collector, or new to the world of headless guitars, we are here to help you find exactly what you need. Our shop is built on a foundation of trust and expertise—values that our customers have come to rely on.
Why Choose HEADLESSUSA?
Expert Knowledge: With a deep understanding of STEINBERGER products, we provide expert advice and guidance to help you make informed decisions.
Quality Selection: We carefully curate our inventory to ensure we offer only the best instruments, parts, and accessories.
Customer Satisfaction: Your satisfaction is our priority. We are committed to providing a seamless shopping experience and are always here to answer any questions.
Authenticity Guaranteed: Every item in our shop is thoroughly inspected for authenticity and quality, so you can shop with confidence.
Take a moment to explore our collection, and don't hesitate to reach out if you have any questions or need assistance. We're passionate about connecting musicians with the gear that inspires them.
For any inquiries, feel free to contact us at [email protected] or call/WhatsApp us at 203-395-8013. Visit our website at headlessusa.com for more information and to browse our full range of products.
Stay connected with us on social media for the latest updates, new arrivals, and exclusive offers:
Facebook: facebook.com/HeadlessUSAcom
Instagram: instagram.com/headless_usa
Threads: threads.net/@headless_usa
Thank you for choosing HEADLESSUSA!
Shipping Policy
HEADLESSUSA Shipping Policy
At HEADLESSUSA, we are committed to ensuring a smooth and reliable shipping experience for all our customers. Please review our shipping policy below to understand how we handle orders, shipping rates, and negotiations on Reverb.
Shipping Rates and Offers
Standard Shipping Rates: The shipping rates displayed on our listings are based on standard shipping methods and destinations. These rates are calculated to provide the most accurate cost based on your location and the item's size and weight.
Negotiation of Shipping Rates: If you make an offer on an item, we may adjust the shipping rate during the negotiation process. This flexibility allows us to provide a fair shipping cost tailored to your location and shipping preferences. Please note that the final shipping rate will be confirmed once an offer is accepted.
Shipping Methods and Carriers
We primarily ship using trusted carriers such as UPS, FedEx, and USPS. The choice of carrier depends on the item’s size, weight, and destination.
Expedited shipping options are available upon request. Please contact us directly if you require faster shipping, and we will provide a quote based on your needs.
Handling Time
We strive to process and ship orders within 1-3 business days after payment is confirmed. For larger or custom items, handling times may vary. You will be notified if there is any delay in processing your order.
Handling Costs: A handling fee may be applied to cover the costs of packaging materials and labor involved in preparing your item for safe shipment. This cost will be included in the shipping rate provided at checkout or during negotiation.
Packaging and Insurance
All items are carefully packaged to ensure safe delivery. We take great care in packing instruments and equipment to minimize the risk of damage during transit.
We can offer insurance on shipments to cover the full value of the item upon request. If you would like your shipment insured, please let us know at the time of purchase, and we will include the cost of insurance in your shipping rate. In the unlikely event of damage or loss, having insurance will assist with filing a claim with the carrier.
International Shipping
We offer international shipping to select countries. Buyers are responsible for any additional customs fees, duties, or taxes that may apply to their order. Please check with your local customs office for more information on potential fees.
Shipping rates for international orders will be calculated based on the destination and item details. If you are interested in purchasing from outside the United States, please contact us for a shipping quote.
Local Pickup
Local pickup is available by appointment for customers in the Hudson Valley area. Please contact us to arrange a convenient time for pickup.
Returns and Refunds
We adhere to the following return policy for all purchases:
Used & Vintage Items: May be returned within 7 days of the delivery date.
New Items: May be returned within 14 days of the delivery date.
General Terms:
Items must be returned in original, as-shipped condition with all original packaging and no signs of use.
Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Refund:
Buyer receives a full refund in their original payment method, less any shipping costs.
Contact Us
If you have any questions or need assistance with shipping, please don't hesitate to contact us at [email protected] or call/WhatsApp us at 203-395-8013.
Thank you for choosing HEADLESSUSA. We appreciate your business and look forward to providing you with exceptional service!
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 7 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||