Gray Dog Music
Gray Dog Music
Gray Dog Music

Gray Dog Music

We believe in the curatorial approach to fine musical instrument retail—we bring only the best instruments into the store, care for them immaculately, and strive to pair every customer with their idea…
About Gray Dog Music

We believe in the curatorial approach to fine musical instrument retail—we bring only the best instruments into the store, care for them immaculately, and strive to pair every customer with their ideal instrument. We will never sell inferior instruments or send a customer home with an instrument that we don’t feel confident that they will love. We would sooner not sell a guitar than to sell the wrong guitar to the wrong person at the wrong time.

We believe in the craftsmanship, quality, and importance of handcrafted musical instruments. We believe in standing by the products that we sell, providing customers with the information they need to understand and care for their instruments, and refunding the full purchase price of any product that is defective.

We believe that extraordinary musical instruments can, and indeed should, be available to the public at reasonable prices.

We believe that music is a fundamental part of life. We believe in Prescott as a musical destination and community.

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Shipping Policy

NOTICE: Our shop is closed Mondays. If you buy something over a weekend, it most likely won't go out until the following Tuesday. We generally ship within 1-3 Business Days.
I will ship with tracking to the continental United States. Alaska, Hawaii, and international shipments may incur additional charges.

Return Policy

New Items

Returnable within 2 days of delivery.
Restocking Fee: 8%

Used & Vintage Items

Returnable within 2 days of delivery.
Restocking Fee: 8%

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

All sales are final unless the item is grossly misrepresented. We sell items that are used unless otherwise noted. All the necessary information for you to make an educated purchase is provided. We have experience and will not accept returns based on your opinion of setup, age, color, material, etc. BUYER PAYS ALL RETURN SHIPPING COSTS and will be subject to a 7.5% restocking fee.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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