Gear Closet

  • San Antonio, TX, United States
  • Joined: Sep 2013
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Shipping Policy

We generally ship USPS or FedEx Ground within the US (cont 48 states), at our discretion.

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 3 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping charges and a 15% restocking fee.

Special Conditions

Please note the all sales are final. The only returns are for DOA items (dead on arrival) or damaged in transit (at which point we will file a claim with the courier for your refund). No returns for subjective issues - you didn't like the sound or decided it didn't suit your needs, minor cosmetic quibbles, etc. All items are tested prior to posting and are in known working condition, and we post detailed pictures of condition. Ask ALL questions before purchase or bidding. Any and all issues must be reported within 48 hours of receipt, no exceptions. After 48 hours, no returns will be considered for any reason. All returned items, for whatever reason, MUST be repacked properly with all original packing materials and box. If not, NO refund or service will be rendered, no exceptions! For Affirm Order Returns, Buyer will be charged a 20% restocking fee. Buyer will also not be refunded initial shipping charges and must pay for return shipping. Items must be returned in the condition they were received. Returns on all new items subject to full restocking fee (plus deduction for actual shipping costs incurred). Again, must still be in "new" condition, unopened, otherwise additional deductions may be made to compensate for loss of value (item can no longer be resold as "new"). Thanks!