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Gallo Guitars

  • New York, NY, United States
  • Joined: Mar 2017
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We are Gallo Guitars: A New York–based guitar studio on a mission to Light Up The World!

- Jonny Buckland | Coldplay
- Jin Joo Lee | DNCE
- Francesca Simone | Beyonce & Kehlani
- Bibi McGill | Beyonce's Sugamamas

IG: @galloguitars #lightuptheworld

Shop Policies

Shipping Policy

We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message. | INTERNATIONAL SHIPPING: If it becomes too expensive to ship to your country, feel free to message us and we'll see how we can help!

Return Policy

NEW ITEMS

Returnable within 3 days of delivery.

USED & VINTAGE ITEMS

Not returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 15% restocking fee.

Special Conditions

Our mission is to assure that you have a quality instrument in your hands and we work extremely hard to make that happen. However, we do not accept returns on claims like “I wish it was brighter”, “it’s picking up interference” or “this wasn’t what I was expecting”. | All of our guitars are custom-made and unique works of art made to the highest standards and we provide you with corresponding demo videos and configuration options so you can make informed decisions before making a purchase. Every single one of our guitars is hand made to your order and specification, so it would be extremely hard for us to restock and sell it again. DO NOT expect a guitar out of an assembly line, as it will have minor imperfections due to it’s hand-built nature. | We are always available if you require more information before placing your order and will work our hardest to address any quality issues that may arise if you encounter them. | DISCOUNTED AND ON SALE : All sales are final on items that are sold as ON SALE or at a discounted price. This includes discounts applied directly to the customer on special conditions, such as an artist discount or comparable.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

NY, US
8.9%