Frank's Music Centre
Frank's Music Centre
Frank's Music Centre

Frank's Music Centre

Customer care and fast service is what we are all about. Quality over quantity! Franks is a 3 man show, Steve, Mark and our Tech Wesley. We believe a tight ship and consistant quality service is the way :)
About Frank's Music Centre

Customer care and fast service is what we are all about. Quality over quantity! Franks is a 3 man show, Steve, Mark and our Tech Wesley. We believe a tight ship and consistant quality service is the way :)

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Shipping Policy

Most Ontario and Quebec shipments are next day, can vary on rural areas.
Shipping is fulfilled with Purolator, FedEx, Canpar and Dicom, Canada Post has not been kind to us so we only use them at your request. UPS goes the same for us as Canada post.
Typical delivery time in Canada is 1-3 business days (weekends excluded) Shipping with tracking to the listed regions. To negotiate shipping rates to other locations, please send us a message.
All orders will have an signature required due to theft and porch pirates. Any Safe drops at residential homes are are your responsibility,
This is where a brick and mortar stores like FMC can really shine, your excited about your purchase and I am excited to get it to you! PO BOXES , and Sometimes Provinces of NL , AB, BC , NU , YT and SK are subject to not meeting 2 day shipping times Sometimes These provinces are to far and to much money to meet the 2-day. And Canada Post is to un-reliable with ETA's to PO Boxes.
Franks Music Reserves the right to refund any order that exceeds our shipping budget! We usually will offer to split the cost of shipping, if that is unacceptable
the order will be refunded right away. We are a very small independent store
that cannot endure shipping losses like the big chain stores can.

Return Policy

New Items

Returnable within 14 days of delivery.
Restocking Fee: 15%

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Important Notice! : all cancelled orders will incur a 5% restock fee, as impulse buying and cancelling orders has gone ramped on reverb.
With any questions or concerns please feel free to call Steve or Mark at 519-352-7370

Please pack the item carefully in a box and use a shipping method that includes tracking.

Returned items must be received in brand new condition.
Items must be returned in their original packaging with all included material.
If an item is returned in undesirable condition, a 25% restocking fee will be charged.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alberta, CA5.0%
British Columbia, CA5.0%
Manitoba, CA5.0%
New Brunswick, CA15.0%
Newfoundland and Labrador, CA13.0%
Northwest Territories, CA5.0%
Nova Scotia, CA15.0%
Nunavut, CA5.0%
Ontario, CA13.0%
Prince Edward Island, CA13.0%
Quebec, CA5.0%
Saskatchewan, CA5.0%
Yukon Territory, CA5.0%
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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