Franchin Guitars
Franchin Guitars
Franchin Guitars

Franchin Guitars

FRANCHIN GUITARS − BOUTIQUE GUITAR BRAND MADE IN ITALY.

Driven by passion for art and music, we build musical instruments and accessories decorated with various artistic techniques, from met…
About Franchin Guitars

FRANCHIN GUITARS − BOUTIQUE GUITAR BRAND MADE IN ITALY.

Driven by passion for art and music, we build musical instruments and accessories decorated with various artistic techniques, from metallic leaf to oil painting and hand-drawing.
But we also do classic relic nitro finishes, including replicas of famous instruments, like John Mayer’s Black1 and Jimmy Hendrix’s Monterey.
In our creations the musical instrument becomes a work of art through an artisanal, refined and carefully detailed manufacturing.

All our bodies and necks are made in Italy using a selection of the best woods available, well-seasoned and resonant. We build our pieces with our CNC machine, which guarantee a pinpoint precision and the compatibility with all equipment on the market.
We use high-quality paints, specific for stringed instruments, to highlight the sound qualities of wood.
Relic finishes are made drawing inspiration from the finest vintage pieces and taking into account the grain of the wood, thereby creating a realistic and refined effect.
Our pickups are handmade by our technician luthier Marco. They’re totally hand-wound with vintage specs.

The whole finishing process is carried out in our lab in Monticello Conte Otto (near Vicenza, Italy). Every piece is unique, built with selected materials and with a refined and carefully detailed manufacturing. The processes are long and complex, but they guarantee a finish of excellent quality, indeed a feature that has always distinguished Italian-made products.
We develop every project with the aim of offering a quality instrument that blends art and music in itself.

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Shipping Policy

Goods are shipped with tracked shipping via DHL, UPS or SDA couriers.

We offer free worldwide shipping for orders over € 2,500.00.

We are not responsible for any VAT, tariff, duty, customs taxes, etc. required by your country for importing goods. We cannot give you an estimate of the cost, as charges vary from country to country.

Our package are not insured. We are not responsible for any loss o damage to the package by the courier. If you wish, you can request us to insure your package at an additional cost.

In-stock items will be shipped within three (3) business days after payment has been received.

Made-to-order items will be dispatched within five (5) business days from the date of completion, provided that complete payment has been received. Once your made-to-order item is completed, we’ll send you pictures of it, so you can approve it before shipping. If we do not receive any answer from you after thirty (30) calendar days, we will ship your item as pictured, provided that complete payment has been received. If we have not received complete payment, instead, the item will be retained for another thirty (30) calendar days; if we still do not receive any answer and the payment is not completed within this timeframe, the item will be put up for sale and we will not refund you the amount paid.

Return Policy

New Items

Returnable within 30 days of delivery.

Used & Vintage Items

Returnable within 7 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

DELIVERY
We ship worldwide with tracked shipping via DHL, UPS, SDA, BRT or TNT couriers.
Shipping costs are automatically calculated at checkout. We offer free worldwide shipping for orders of EUR 3,000.00 or more.
We are not responsible for any VAT, tariff, duty, customs taxes, etc. required by your country for importing goods. We cannot give you an estimate of the cost, as charges vary from country to country.
We are not responsible for any loss or damage to the package by the courier. Our packages are not insured, but, if you wish, you can request us to insure your package at an additional cost.
In-stock items will be shipped within three (3) business days after payment has been received.
Made-to-order items will be dispatched within five (5) business days from the date of completion, provided that complete payment has been received. Once your made-to-order item is completed, we will send you pictures of it, so you can approve it before the shipping. If we do not receive any answer from you after thirty (30) calendar days, we will ship your item as pictured, provided that complete payment has been received. If we have not received complete payment, instead, the item will be retained for another thirty (30) calendar days; if we still do not receive any answer and the payment is not completed within this timeframe, the item will be put up for sale and we will not refund you the amount paid.

ORDER CANCELLATION
For in-stock items (ready to be shipped), you have two (2) hours to inform us that you changed your mind about your purchase. If you notify us within this timeframe, we will refund your payment in full, that is, including shipping costs, but minus any PayPal or bank fees that we were charged in the original transaction (as these are not refunded to us).
For made-to-order items, you have fourteen (14) calendar days to inform us of your decision to cancel your order. For made-to-order items with Express building option, you have a twenty-four (24) hours time, instead. If you notify us within this timeframe, we will refund your payment in full, minus any PayPal fess or bank transfer commissions that we were charged. Once this timeframe has passed, we may have already started the building process, and for this reason we will retain 50% of the total amount of your order for the inconvenience caused.

TERMS AND CONDITIONS OF RETURN
We aim to guarantee your full satisfaction. If you have purchased an in-stock item (ready for shipping) and you are not completely satisfied with your purchase, you have thirty (30) calendar days to return it from the date you received it.
To be eligible for a return, your item must be in the same condition in which you received it (i.e., unaltered and free of damages); it must be returned in the original packaging, complete with any accessories sent together with it.
Return shipping costs are at your expense. The cost of return shipping will be deducted from your refund.
Made-to-order items cannot be returned, as they are built to your specifications and are shipped after you have approved them.

HOW TO RETURN AN ITEM
Returns must be sent with the courier indicated by us, and only after you contacted us. It is mandatory that you follow our instructions, otherwise we might retain an amount from your refund. The item to be returned must be picked up by the courier within five (5) business days from the date when you informed us of your decision to return it.

REFUNDS IN CASE OF RETURN
Once we receive your item, we will inspect it. If your return is approved, we will initiate a refund to your PayPal or bank account within five (5) business days. We will refund the cost of the item, retaining shipping costs (original and return). Shipping costs are non-refundable. If you paid via PayPal, we will also retain from your refund any PayPal fees that we were charged in the original transaction. If the refund is issued by bank transfer, we will retain the cost of bank transfer commisions.
You will be notified if the returned item cannot be accepted due to failure to comply with our returns conditions set out above. In this case, you may choose to have the item returned to you at your own expense. If you refuse this delivery, we reserve the right to retain the item and the amount paid for your purchase.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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