Fleet Music and Sound
Fleet Music and Sound
Fleet Music and Sound

Fleet Music and Sound

**Our physical location is open Monday to Saturday 10 am to 6 pm.
We are located in Ottawa, Canada and have been in business for over 30 years - family owned and operated with friendly and experie…
About Fleet Music and Sound

**Our physical location is open Monday to Saturday 10 am to 6 pm.
We are located in Ottawa, Canada and have been in business for over 30 years - family owned and operated with friendly and experienced staff with a technical background. Full line music store and pro audio store - 15,000 sq feet of showroom space - we stock it all! Largest showroom in Ottawa.

We also service, rent and install, are authorized dealers for all major lines and a warranty centre for many as well. If you don't see what you are looking for ask us!

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Shipping Policy

We will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message. Customer must always pay any brokerage or duty fees to the carrier . All items are shipped with insurance and signature which does increase the cost on some high value items but you don't want your $5000 guitar getting damaged or lost!

All items are marked with a discounted freight price however if the item is being sent to a "remote location" or are oversized items, additional freight charges may apply. We will contact you immediately if this is the case

Return Policy

New Items

Returnable within 7 days of delivery.

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

We do not allow returns of pedals, guitar strings, needles & cartridges, earplugs, in ear monitors, or any dj software that requires registration. Buyer assumes responsibility for all original shipping costs unless the item was not received as described. Buyer must contact us prior to returning unit to receive an RMA and is responsible for shipping BOTH ways. We inspect all units prior to shipping to ensure quality. If at that point there is any defect that was not noticed we will contact you immediately so you can decide to go ahead.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs. All returns are subject to 15% restocking fee if not received back to us in its original condition. All returns must be packaged in original boxes shipped to you and include all accessories.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alberta, CA5.0%
British Columbia, CA12.0%
Manitoba, CA5.0%
New Brunswick, CA15.0%
Newfoundland and Labrador, CA15.0%
Nova Scotia, CA15.0%
Nunavut, CA5.0%
Ontario, CA13.0%
Prince Edward Island, CA15.0%
Quebec, CA14.975%
Saskatchewan, CA5.0%
Yukon Territory, CA5.0%
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Missouri, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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