Since the humble beginnings of Emerald City Guitars over 25 years ago we have worked hard to maintain the high standard of trust and integrity that has enabled us to continue to be a front-runner in the worldwide vintage guitar market.
Our goal is to succeed at a business level while creating an atmosphere that dignifies our customers and our team of professionals. The ownership and staff remain aware of the ever-changing landscape of music, technology and the economy. With this in mind ECG strives to be open-minded and willing to change and make adjustments to uphold our high service standard to our many customers both local and worldwide.
We pride ourselves both in our ability to create a warm and friendly atmosphere in our shop and in our passion to bring into our inventory a steady flow of top quality vintage and used instruments.
Our instruments are authenticated appraised, and guaranteed to be represented in a manner that upholds our standard of integrity.
We take great care in our packaging and shipping procedures when sending products to our worldwide clients.
Comments and suggestions from our customers are one of most important tools for us to continue to serve you in a manner that we envision, so we encourage you to help us serve you better.
We value and honor our customers and never take your business for granted.
Shipping Policy
International shipping is offered and contact us for a detailed quote. We pride ourselves in safe, attention to detail and strong packing practices. We ship all over the world regularly and are a small staff. Each purchase is hand-packed as if it was our own. Call us for details!
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 12%
Used & Vintage Items
Returnable within 3 days of delivery.
Restocking Fee: 12%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
PLEASE READ FULL TERMS. We offer a 72 hr approval on all guitar & amps (unless otherwise noted). Customer pays all shipping & insurance costs both ways unless otherwise negotiated by sales staff. Before returning any item, customers must call for a return authorization. We represent our items honestly and truthfully w/ pictures and often times videos, so please look carefully before purchasing. Returned items must be in the same condition as when they left the store. Unauthorized returns will be refused & returned at customer expense. Returned items are subject to a 12% restocking fee. SALES BETWEEN SHOPS/STORES ARE FINAL.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||