Easy Music Center
- Honolulu, HI, United States
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Hawaii's biggest, baddest & oldest local music store. Your one stop get everything you got to get spot. Guitars, drums, ukulele, keyboards, recording gear, DJ gear, lighting, PA (live sound), and microphones.
Shipping Policy
Orders may take up to 24 hours to be processed. This processing time is in addition to the period stated on the shipping method. Orders are collected by the carrier the business day after processing. Weekends and holidays are not counted in the processing window. We do not take responsibility for delays caused by the shipping company. We reserve the right to cancel any order as we see fit.
If you have an upcoming deadline, we advise you to contact us as early as possible to ensure that we can get your items to you on time.
We offer free shipping on most items that are $150 and up to customers located in the U.S. (Exceptions may apply). Expedited shipping is available on most items.
Return Policy
New Items
Returnable within 7 days of delivery.
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Merchandise must be resealable as new, in original condition and packaging.
Returns for any reason other than the item(s) being defective:
(1) Customers are responsible for return shipping costs.
(2) Refunds for transactions that originally included free shipping are subject to a deduction for the full actual cost of the original shipping.
(3) Expedited shipping charges are not refundable
(4 ) Refunds for transactions in which customers paid for expedited shipping are subject to a deduction up to the full actual cost of the original shipping.
Please contact us by email if you would like to do a return or an exchange at [email protected]
If your order is incorrect for any reason, please contact us immediately and retain all shipment packaging.
If your product was damaged during shipping, please contact us immediately.
If you received a defective product, please contact us within the return period, and we will send you a return label. If, after evaluation, the product is confirmed to be defective, we will send a replacement to you at no charge to you.
If you experience any issues after our return period, we recommend you contact the manufacturer directly.
This return policy only applies to shipped online purchases due to the time required to ship orders. Our in-store return policy does not apply to online purchases. Our online return policy does not apply to in-store or local pickup purchases.
In all cases, you must have your order number, invoice number, and original receipt.
NON-RETURNABLE ITEMS
Due to health concerns and other factors, these items are non-returnable (ALL SALES FINAL):
• Microphones • Headphones • Earbuds • Mouthpieces • Ligatures • Reeds • Any orally-operated equipment or instruments • Hand-Percussion Heads • Books • DVDs • Software • Items containing software or software licensing • Gift cards • Special orders • Used items • Clearance items • Factory sealed merchandise (if seal is opened or broken) • Modified Instruments
Any modifications made to instruments that include, but are not limited to, pickup installations, lowering action below factory specifications, and converting right-handed instruments to left-handed, are ALL SALES FINAL.
Factory-sealed merchandise cannot be returned once the seal is opened/broken.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||