D Z Strad Violin Shop is a retail space, lesson studio, and workshop specializing in orchestral stringed instruments in White Plains, New York. D Z America Inc., Dealers, Makers & Restorers of Fine Violins, Violas, Cellos & Bows
D Z Strad Violin Shop offers some of the finest products and services in the greater New York area for the string instrument community. From lessons to repairs to new and used instruments and accessories, D Z Strad has something for every violinist, violist, cellist and double bassist. Please stop by to visit our showroom or visit our online channels and let us help you move forward in you musical journey.
We are located in the heart of White Plains, NY at 60 south Lexington Ave., a 35 minute trip from Grand Central via Metro North and a 2 minute walk from the Metro North train station to D Z Strad Violin Shop. If driving, we are right off Exit 21 on the Bronx River Pkwy. Free parking is available at the parking garage for the Seasons Condominiums for customers.
Shipping Policy
DZStrad.com offers flat-rate shipping for both domestic and international orders. Please email [email protected] for rates or update your cart.
Additional customs taxes/duties may be due to your postal carrier upon arrival of your merchandise. All additional customs taxes/duties are the responsibility of the customer. For specific questions about international orders or express shipping please email [email protected]. For an accurate quote on international shipping costs you may also visit https://customsdutyfree.com/duty-calculator/.
PLEASE NOTE: If ordering from Alaska or Hawaii you must contact [email protected] before ordering because our domestic flat-rate is not accurate for Alaska and Hawaii. We apologize for any inconvenience.
When should I expect my instrument to arrive?
Orders are processed within 2-3 business days of purchasing, allowing our luthier to do one final inspection before the instrument is shipped. Shipping across the continental U.S. takes an average of 3-5 business days after orders are processed. For specific questions about international orders or express shipping please email [email protected].
PLEASE NOTE: All packages require a signature confirmation from the recipient upon delivery.
Return Policy
New Items
Returnable within 30 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
You can return a product for up to 30 days from the date you purchased it. You can return the product and get a full refund or exchange the product for another one. Non-installed accessories packaged with instrument outfits can be exchanged but not refunded. The customer is responsible for return shipping unless damages were incurred during shipping. Please retain packing materials in the event of a return. All other expenses are the responsibility of the customer.
PLEASE NOTE: All instrument returns must include the original outfit and accessories with which they were received. Failure to do so will result in only partial refund.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||